Associate Director, Learning Design

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 We are looking for an Associate Director of Learning Design who will bring a strategic vision to the role, coupled with an operational excellence that drives significant learning impact within IT. This pivotal role entails leading Learning and Development (L&D) initiatives that are in harmony with organizational IT strategies. The individual will develop and execute communication plans tailored to diverse audiences, and rigorously assess the effectiveness of training programs to optimize learning outcomes using instructional design principles and adult learning theories to effectively bridge knowledge and performance gaps. Furthermore, the role demands proficient management of multifaceted projects and the cultivation of strong vendor relationships to support organizational goals. The Associate Director will also drive team excellence by providing expert coaching and fostering a culture of collaboration.

The Associate Director of Learning Design is will own leading a team delivering learning solutions that utilize instructional design, cognitive psychology, and/or adult learning theory to address and resolve knowledge or performance gaps effectively. This role demands a comprehensive understanding of how organizational capabilities are interconnected across various departments.

Key Responsibilities:

• Strategic Leadership: Lead and motivate teams to achieve both individual and collective objectives, employing a robust background in success-oriented coaching.
• Alignment with IT Strategy: Ensure that Learning & Development (L&D) initiatives are in sync with the overarching IT strategy, focusing on the growth and enhancement of IT associates.
• Program Evaluation: Design and implement a robust framework for measuring and evaluating the impact of training programs on business outcomes.
• Communication Excellence: Develop and deliver multi-modal communications that effectively reach diverse audiences, ensuring both clarity and engagement.
• Project Management: Oversee multiple complex projects concurrently, prioritizing timely and efficient delivery to optimize the learning experience.

• Vendor Partnership Management: Cultivate and maintain vendor relationships that bolster the organization’s educational objectives and significantly enhance associate development.

Use your skills to make an impact
 

• You must be authorized to work in the US without Humana sponsorship as Humana does not provide work visa sponsorship for this role.
• Bachelor's Degree
• 5+ years of learning and development leadership experience
• Prior demonstrated capability leading teams and developing and maintaining a dynamic and high performing team.
• Proven track record in developing and executing successful learning programs
• Strong technical acumen and demonstrated experience with learning technologies
• Proven experience getting senior input and buy-in on important decisions
• A highly flexible communication style; excellent verbal, written and presentation skills
• Demonstrated experience leading through influence and getting results by working collaboratively with others
• Strong organizational skills with ability to manage multiple priorities and/or projects
• Flexibility navigating change in a fast-paced environment
• A personal commitment to providing an exceptional Associate Growth & Development experience
• Ability to cultivate, enhance and leverage vendor partnerships to support IT's learning outcomes.
• Must be passionate about contributing to an organization focused on continuously improving customer experiences

Preferred Qualifications

• Big 4 or similar consulting experience
• Master's degree in one of the following areas: Business Administration; Learning and Performance; Education; Human Resources, Organizational Design or related field.
• Experience working in a healthcare and/or an insurance setting
• Project Management certification (PMP or CAPM) or Certified Professional in Talent Development (CPTD)
• Experience delivering learning solutions within an IT environment

Additional Information

Why Humana

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Social Security Task

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

* This position is based in Louisville, KY, or Arlington, VA. However, open to remote for candidates outside these areas.

**Must be able to work EST hours.

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Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$112,400 - $154,900 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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