Associate Director, Community Exhange Manager

Job Description

We are seeking a dynamic and visionary leader for the role of Associate Director, Community Exchange Manager. This person will be responsible for building strong community relations related to digital, data, and analytics within HHDDA and across the Human Health organization. They will also drive cultural initiatives and improve the overall employee experience. It will be essential for them to connect different groups within the organization to encourage knowledge sharing, learning, and innovation, ultimately contributing to team performance and organizational growth.

The Community Exchange Manager will work closely with other teams and stakeholders to improve communication, encourage collaboration, and drive continuous improvement and support change management activities. This role will plan, connect, and coordinate community efforts to facilitate networking, collaboration, best practice sharing, and skill improvement across different teams and departments within the organization.

The successful candidate will be crucial in building and maintaining communities, creating an inclusive and supportive culture, adhering to the values and ways of working at our Company, and ensuring a great experience for employees within the organization.   Responsibilities will include:

Community Engagement

• Lead the development and execution of a comprehensive community engagement strategy, establishing and maintaining positive relationships with diverse community stakeholders, within HHDDA and across the Human Health organization.

• Design and implement community initiatives, in collaboration with internal teams, to strengthen community connections across various forums, networks and communities of practice

• Identify opportunities and design community of practice programs to facilitate knowledge sharing, learning, and collaboration. Plan and organize regular meetings, workshops, and events to foster engagement and participation within communities of practice.

• Facilitate networking and collaboration among teams and departments to build relationships and enhance collaboration with teams and departments across the organization to understand their unique needs and challenges.

• Connect communities of practice and stakeholder forums to promote collaboration and knowledge exchange. Facilitate the exchange of ideas, experiences, and best practices between communities of practice and stakeholders.

• Monitor and evaluate community engagement activities to measure the effectiveness of community engagement initiatives.

Culture and People Experience

• Drive cultural initiatives that promote diversity, equity, and inclusion, ensuring that the organization reflects and respects the diverse perspectives and backgrounds of our community and employees.

• Develop and implement strategies to embed our organizational values into daily practices, fostering a positive and engaging work environment where employees feel valued, respected, and supported.

• Champion initiatives that promote an organizational culture of collaboration, innovation, and continuous improvement, fostering a positive and resilient work culture.

• Guide the design and delivery of a holistic end to end people experience strategy, with HR partnership, that involves new hire onboarding, people immersion and skill enhancement.

• Continuously analyze and improve people experiences, leveraging feedback mechanisms and data-driven insights.

Requirements

• Minimum of 8 years of experience in Communication, Organizational Development, Business Administration, preferably in the pharmaceutical or healthcare industry, or a related field.

• Proven leadership knowledge in community engagement, culture transformation, or people experience roles

• Strong understanding of community relations, diversity and inclusion practices, and talent management

• Demonstrated knowledge in developing and implementing community engagement and culture transformation strategies

• Excellent communication, facilitation, and interpersonal skills with the strong ability to influence

• Ability to build relationships and collaborate effectively with cross-functional teams and stakeholders.

• Strong project management skills and ability to manage multiple initiatives simultaneously.

• Proficiency in utilizing community engagement tools and platforms.

• Experience in monitoring and evaluating community engagement metrics and user satisfaction.

• Knowledge of change management principles and practices is a plus.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders).  Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace.  All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
 

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.  This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$135,500.00 - $213,400.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here.

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Required Skills:

Capability Development, Change Management, Consulting, Organizational Structures, Stakeholder Engagement, Stakeholder Management, Stakeholder Relationship Management

Preferred Skills:

Data Analysis, Digital Transformation

Job Posting End Date:

09/6/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Apply