Associate Clinical Specialist, CRM - Charlotte, North Carolina

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

A healthy heart is essential to good health. That's why we're committed to advancing treatments for people with cardiovascular disease. As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster. We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

WHAT YOU’LL DO

Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving CRM products. 

• Acts as a clinical interface between the medical community and the business.              
• Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly
• Provides engineering, sales, education and clinical support in response to field inquiries on as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends and players
• Develops, leads and/or facilitates trainings and other programs on CRM products to healthcare professionals
• Provides additional back-up support to CRM Sales Representatives

EDUCATION AND EXPERIENCE YOU’LL BRING

• Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience required. Requires ability to become certified on CRM products
• A minimum of 0-2 years of related experience or a program certification from an accredited cardiac training program
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures
• Familiarity with cath lab and operating room procedures and protocol
• Demonstrated advanced knowledge of cardiac pacing systems is also necessary 
• Must apply engineering skills and abilities to interpret and solve complex clinical problems
• Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadline
• Must have the ability to concentrate on detail and work independently
• Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively
• Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.

WHAT WE …