Associate Account Manager

About Net at Work

Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology. 

Through the integration of ERP, HCM and/or CRM solutions, Net at Work  offers unique, industry-specific  solutions and operation platforms that enable companies to compete more effectively in today’s digital economy. For more information, visit www.netatwork.com. 
About this Position:
We are actively seeking an ERP Associate Account Manager to support our Sage X3/ Sage 500 business. 

Job Responsibilities:

• Cultivate and strengthen relationships with our existing client base with the goal of becoming a trusted advisor. 

• Provide support for immediate client needs, order and quote administration, and follow-up for client fulfillment. Interact with the business unit or shared service teams for appropriate support. 
• Schedule appointments with existing clients and relevant Net at Work and third party stakeholders to review product/service needs to identify opportunities.  
• Participate in planning, driving attendance, and executing marketing activities including Webinars, Seminars, and other Client events. 
• Manage the sales cycle for product and service opportunities within the existing client base. 
• Maintain and update all assigned accounts and opportunities in the CRM system. 
• Maintain pipeline and forecast information as well as client contact information and status in our CRM system. 
• Collaborate with and support our Client Program Managers in developing and executing strategic roadmaps 

Job Requirements:

• Bachelor’s degree or equivalent training in business, marketing, or management.
• Demonstrated success in meeting or exceeding assigned sales quotas. 
• Strong track record of maintaining a high level of customer satisfaction. 
• Minimum 3 years of sales experience in Software ERP Sales and Services. 
• Strong business writing and verbal communication skills. 

Core Competencies:

• Customer Focused: monitors client satisfaction and establishes a partner relationship with clients. Visible and accessible to clients. 
• Energy/Drive: Exhibits energy, a strong desire to achieve, and high dedication level.
• Tenacity: Passionately strives to achieve results. Reputation for not giving up. 
• Negotiation Skills: Achieves favorable outcomes in win/win negotiations. 
• Organization / Planning: Plans, organizes, schedules, and budgets in an efficient and organized manner. Focuses on key priorities. 

Compensation and Benefits
Base hourly rate range: $26.44 per hour. This position is also eligible for commissions in accordance with the terms of the Company's plan.

Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product-specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws.  

We provide competitive, affordable, and diverse benefit programs that support your total health – from healthy body to healthy mind. These benefits support you and your family in all aspects of life: 

 

• Health and Welfare (Medical, Dental, Vision) 

• Accident, Critical Illness, and Hospital Indemnity  

• Employee Assistance Program (EAP) 

• Life and AD&D Insurance 

• Short- and Long-Term Disability Insurance 

• Flexible Spending Accounts 

• Transportation and Parking Accounts 

• Health Savings Accounts (with company contribution) 

• Retirement Planning (401k with matching contribution) 

• Legal Benefits 

• Identity Theft Protection 

• Pet Insurance 

• Wellness Program Offerings 

• Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.  

• 8 Paid Holidays per year, including 1 floating holiday. 

The compensation and benefits information is accurate of the date of this posting and subject to plan eligibility. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. 

 

The Company expects to accept applications for this position until [45 days after the initial posting date] but encourages interested applicants to apply as soon as possible. We will review this information and one of our Talent Acquisition professionals will reach out if your background aligns to the positions.  

EOE/Diversity & Inclusion Statement

Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organizational levels and in all forms. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind. 

 

Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members that is free of discrimination and harassment. All employment decisions at Net at Work are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, gender, gender identity or expression, sexual orientation, national origin, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.  

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