Assoc. Product Manager, Clinical Services-Remote - Madison, WI, US | Remote, US

Putting People First in Pharmacy- Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models.  We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them.   At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth.  We welcome new ideas and share a passion for excellent service to our customers and each other.  

Due to growth, we are adding this Assoc. Product Manager, Clinical Services to our Clinical Services department.

We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.

The Associate Product Manager (APM) will be responsible for managing operations for both existing products and new product development for assigned specialty and strategic products. Working under the direction of the Manager, Medical Specialty Products and Services and working with other Product Managers, the APM will manage and coordinate the execution of assigned programs and products. The APM, will oversee day-to-day activities to ensure that the relevant products are fully integrated with the communication and sales plans. The APM participates in the process of maintaining and improving the relevant products, and contributes to the development of new ones. The individual must work cross-functionally in order to achieve departmental level objectives in support of the strategic plan.

Is this you? Find out more below! 

How do I make an impact on my team?  

• Assist in the analysis of, product opportunity, performance, product capacity and capabilities for managing new clients
• Contribute to requirements, test plan, and execution for system enhancements
• Collaborate on the development of related products in a way designed to foster team work and maintain an outstanding customer service culture, including internal customers
• Develop a keen understanding of Navitus products in the marketplace in order to work collaboratively to expand product offerings, refine current product positioning and develop key messages for both existing and potential clients.
• Monitor the products performance, position and utility for our clients and their members.
• Apply project management techniques to effectively manage project scope, resources, and timeline for assigned initiatives
• Work with Account Management and Sales to better understand product performance.
• Analyze, document and report any issues with claims associated with assigned products.
• Establish and utilize standard templates to document how claims adjudicate and share finding with all impacted functional areas
• Solid understanding of product setup to ensure accurate processing of claims
• Assure appropriate testing has been conducted for any system/app enhancement or break-fix.
• Ability to work effectively in a culturally diverse work group.
• Ensure products meet all regulatory requirements.

What our team expects from you? 

• A minimum of a Bachelor’s Degree is preferred.
• Minimum 1 year product management/development, pharmaceutical claims adjudication system, pharmacy, or health insurance  is required. Experience in the health, biomedical, or pharmaceutical fields is preferred. Recent college graduates are encouraged to apply.
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

• Hours/Location: Monday-Friday 8:00am-5:00pm, CST
• Paid Volunteer Hours
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750!
• Top of the industry benefits for Health, Dental, and Vision insurance, Flexible Spending Account, Paid Time Off, Nine paid holidays, 401K, Short-term and Long-term disability, College Savings Plan, Paid Parental Leave, Adoption Assistance Program, and Employee Assistance Program

#LI-Remote