Assistive Technology Analyst

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose: Collaborates with the business and technology stakeholders to translate high-level business requirements into functional and non-functional technical requirements that will be used by the design and development teams to build the technical solutions that fulfills the business needs.

• Gathers and validates business / technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
• Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers / project team
• Create systems and business process models, specifications, diagrams and charts to provide direction to developers and/or the project team
• Assists with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders
• Tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary
• Communicates changes, enhancements and modifications of business requirements to project managers, sponsors and other stakeholders so that issues and solutions are understood
• Coordinates user acceptance testing (UAT)
• Monitors and reviews levels of IT services specified in the service-level agreements (SLAs) with the business
• Researches, review and analyze the effectiveness and efficiency of existing requirement gathering processes and develop strategies for enhancing or further leveraging these processes; quantify potential efficiency opportunities and track accordingly
• Maintains system protocols by writing and updating procedures
• Provides references for users by writing and maintaining user documentation; provide help desk support; train users
• Prepares technical reports by collecting, analyzing, and summarizing information and trends
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science).
Requires 0 – 2 years of related experience.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills:

• Experience with Analytics; Data Processing
• 1-2 years’ experience in the Digital Accessibility and Section 508 Compliance field
• Experience Testing digital platforms using assistive technologies and accessibility scanners.
• 1-2 years’ experience aligning assistive technologies …