Application Engineer - SLIMS Software

Job Description

Agilent encourages and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek – so they can do what they do best: improve the world around us. Want more information on Agilent? Check out www.agilent.com!

Role:

The successful candidate will have the unique opportunity to deliver and implement client service solutions to ensure the customer gains the full advantage of the software. The Applications Engineer will work with our SLIMS (LIMS and ELN) platform and will be part of both our local and global dynamic team. SLIMS is a platform that allows supervising all stages a sample follows to the final result. SLIMS captures information about the sample, requests for measurements, and follows its entire workflow through the lab, supervising manual operating procedures, automated instrument steps, and calculations until the final report. If you decide to join our team, you will be working closely together with our clients. The tasks to be performed are multifaceted and a creative mind is needed to be able to identify and implement customer solutions and improve the quality of life in the lab environment. Want to learn more about SLIMS? Visit Agilent SLIMS for more information and even some videos.

As a SLIMS Application Engineer, you will:

• Configure the SLIMS platform to match the lab’s requirements.
• Build plugins for connecting instruments or displaying custom forms or portals.
• Deliver milestones associated with a customer’s implementation of a laboratory information management system according to the customer’s processes;
• Train the customer on the use of the software;
• Design and engineer custom solutions according to the Statement of Work milestone requirements;

Qualifications

• Bachelor’s or master’s degree in life sciences or similar, or relevant experience in this application engineering field.
• A minimum of 4 years of experience, years relevant experience.
• Previous experience in a customer-focused environment, having worked in a customer-facing role either as an application, implementation, or product support specialist or engineer.
• Ability to work independently, with a sense of initiative and a hands-on approach.
• Works well cross-functionally, and within a team environment.
• Previous experience creating custom solutions with software is highly desired.
• You have knowledge of programming languages such as Java or Python with demonstrable coding skills, which is highly desired.
• Laboratory experience whether it be in Analytical, Pharma, Biopharma, Genomics, NGS, etc is a plus!
• Knowledge of databases, operating systems (Linux & Windows), and networking.Excellent communication skills, both verbal and written.
• Strive to provide excellent customer support.
• Excellent problem-solving, analytical skills, and technical troubleshooting skills.
• Able to travel up to 25% of your time.

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Additional Details

This job has a full time weekly schedule. Applications for this job will be accepted until at least November 4, 2024 or until the job is no longer posted.

The full-time equivalent pay range for this position is $100,720.00 - $185,703.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required:

25% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Services & Support Apply