Application Engineer

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Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About this role

Carrier has an opportunity for an Application Engineer to join the Airside Solutions team supporting our commercial applied semi-custom air handling unit (AHU) team linked to Syracuse, NY.  This can be a remote role, but preference will be given to candidates from Syracuse.

As a member of the Application Engineering team, you will work closely with the product manager, our commercial sales channel, and a cross-functional product team to support customers.

• Are you focused, driven, and passionate about innovating and developing improving products and systems?
• Are you willing to work in a dynamic work environment, communicate effectively with your partners, and be able to raise issues openly?

Come and join the ranks of one of the world's most respected, fast-growing, and creative companies.

We value our people and offer an extensive benefits package, with financial rewards including health insurance, a retirement savings plan, and also lifestyle support with flexible working and parental leave. Plus, we’ll support your growth with paid-for external training programs and courses.

Key Responsibilities

• Support the sales of Airside Products, provide accurate and timely responses to presales inquiries and assist with equipment selections, review specifications, design documents, equipment schedules, and application criteria
• Create, maintain, and update technical sales material, i.e., product data, technical manuals, product bulletins, marketing brochures, application guides, technical presentations, and sales presentations
• Present presentations of sales and training material at sales offices, customer events, industry gatherings, and through webinars and recorded sessions
• Process customer “Engineered to Order” (ETO) request(s), work across multiple disciplines to review, document and generate pricing for customer requests
• Work with product managers to perform competitive and market analysis, collect sales office and customer feedback for assigned products.
• Assist to plan and implement product updates, and new product releases and provide critical input for the development of product roadmaps
• Maintain selection software and pricing systems, work across multiple disciplines to implement corrections, updates, and new product releases in the selection software and pricing system

Basic Qualifications

• Bachelor’s degree in engineering  
• 3+ years experience in commercial HVAC sales, consulting engineering, or product support

Preferred Qualifications

• Bachelor’s degree in mechanical engineering, interdisciplinary engineering, or any other engineering discipline
• Experience with commercial air handling unit products and applications
• Technical understanding of HVAC systems, including system design, building and energy codes, system operation, refrigeration systems, fans, electrical and control systems, and psychometrics
• Product marketing experience in a technical/manufacturing environment
• English written and verbal communication
• Communicate technical information to both technical and non-technical stakeholders
• Analytical thinking, critical thinking, and problem-solving skills
• Collect and analyze data, identify trends, develop conclusions, and propose solutions
• Interpersonal skills, i.e., active listening, teamwork, responsibility, dependability, flexibility, motivation, respect, and patience
• SAP and Microsoft Office, i.e., Outlook, Word, PowerPoint, and Excel
• Competency in business fundamentals and math skills,
• Organizational skills, prioritize and self-direct with multiple activities and projects
• Multi-task in a fast-paced environment

Additional information:

• This position doesn’t support immigration sponsorship

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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