API Platform Operations Engineer

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

This candidate will be part of the API Platform Operations, responsible for full infrastructure support of the API Platform on distributed platforms. Responsibilities will extend beyond support to include designing infrastructure architecture, guiding and supporting applications on the use of the products, and participating in the development of standards and processes.

Reporting to the Director, API Platform Operations, API Platform Operation Engineer is responsible for supporting the API platform and Enterprise Event Hub components. The role works very closely with the team of Operations Engineers (across domains and platforms), API Platform Engineering and API Platform Consulting Teams.

What will you do?

• Participate in the operations (support, deployment and rollout of components) in API Platforms both in the cloud and on premise.  Experience in operations and implementing API framework is a must.
• Participate in the construction, maintenance and continuous improvement of core infrastructure that underlies API operational support including a gateway/service-mesh, runtimes, security.
• Participate in the operations and support of the Enterprise Event Hub with Kafka.
• Participate in the operations and support of the API and micro-services
• Identifying defects in the platform modules, debugging issues being faced and provide effective solutions.
• Participate in designing, running and interpreting performance and load-testing processes and implementing required optimizations.
• Ensure projects are following best practices around continuous integration and delivery
• Partner with business, and API teams to design, develop and demonstrate the value of implementing API Platform components using cloud-based solutions.
• Work closely with the business and technology partners to ensure effective implementation of new technologies that support API Governance and standardization across Sun life.

What do you need to succeed?

• Bachelor’s degree in Computer Science, Engineering, or related area.
• 3-6 years experiences in related IT areas.
• Minimum of 1-2 years experiences in Application support and Operations.
• Minimum of 1-2 years development experience with Java
• Experience in implementing continuous integration and delivery solutions.
• Experience working in AWS cloud, specially in AWS services like EKS, EC2
• Good understanding of DevOps, Containers/Docker, Kubernetes
• Minimum of 1-3 years experience working with Kafka/ Confluent technologies.  ( Kafka Connect using Schema Registry, Kafka Broker, Zookeeper, KSQL, KStream, Kafka Control Center, Kafka Rest Proxy )
• Knowledge of REST API design standards, good working knowledge of API design specifications like Open API Spec, RAML. 

What will be nice to have?

• Experience with specialized API architecture frameworks, security, patterns, model and delivery.
• Experience with scripting languages to automate operations tasks is a nice to have
• Exposure to using Authentication and Authorization solutions with REST APIs.  Knowledge of standards like OAuth and OpenID is a plus.
• Working knowledge of API development in AWS Serverless environment working with AWS Lambda and AWS API Gateway etc.
• Working knowledge of deploying components on Kubernetes, using Kustomize, Helm Charts and/or K8s operators.
• Working knowledge for CI/CD solutions (like Jenkins, Ansible, CDD Continuous Delivery Director)
• Proficiency in building and deploying solutions with frameworks like Spring Boot, including secure coding practices, load-testing and performance optimization

• Ability to manage through influence in a complex and evolving environment to meet challenging timelines and organizational goals.
• Ability to establish and maintain a good team environment, develop a culture of innovation, collaboration within the team.
• Demonstrated problem solving, communication and organizational skills, a positive attitude, and the proven ability to negotiate and influence others to obtain desired results. Strong professional consulting skills.
• Ability to effectively communicate both internally and externally.
• Mature, confident, and performance oriented.
• Capable of developing strong relationships with all levels of management.
• An excellent communicator, team player and someone who is intellectually honest.
• Ability to adapt thinking and response to the geographic differences across our global operations.

Unique Requirements:

• The candidate selected for this role is required to attain Canadian Reliability Security Clearance.
• To see if you are eligible for this clearance, please review the section 201 on the Federal Government site (https://www.tpsgc-pwgsc.gc.ca/esc-src/personnel/pdcf-rsrp-eng.html)

What’s in it for you?

• We’re proud to be a Best Workplace for Hybrid Work by Great Place to Work® Canada
• Be part of our continuous improvement journey in developing the next greatest digital enterprise experience that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
• Flexible Benefits from the day you join to meet the needs of you and your family. 
• Pension, stock and savings programs to help build and enhance your future financial security.

#LI-Hybrid #LI-remote

The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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