Annuities Customer Support - US REMOTE
USA IA Home based (CSC Location), United States
Job Description:
Essential Job Functions:
Follows procedures to process new business application transactions
Corresponds with agents, internal wholesalers and other departments regarding pending cases
Responsible for the accurate handling and timely execution of New Business Applications
Must provide an elite customer services experience
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
Ensure transactions are processed on our administrative systems accurately and in a time frame considered suitable by SEC and DXC/BrightHouse guidelines
Report any potential fraudulent, money laundering, or unethical requests that have been reviewed
Performs other related duties as assigned or required
Mandatory requirements:
High school diploma
Minimum 2 years of customer service experience in the insurance and annuities fields
Working experience of insurance products, applicable policies, procedures, and guidelines
Excellent communication skills
Excellent grammar and writing skills
Preferred Qualifications
Annuities experience is highly preferred
MS Excel experience
Work Environment:
This position is fully remote within the United States only
Schedule is Monday through Friday, 8:00am - 5:00pm; Central Time Zone is preferred
All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Disability Accommodations
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
ApplyJob Profile
Fully remote Fully remote within the United States Fully remote within the United States only Guam Home Based Must be legally authorized to work in the United States Puerto Rico Remote Remote within the United States
Benefits/PerksCompetitive benefits Dental Insurance Disability Insurance Employee wellness Fully remote Health, dental, and vision insurance coverage Health insurance Life and Disability insurance Life Insurance Paid holidays Paid Time Off Remote-first company Retirement savings Retirement savings plan Vision Insurance Vision insurance coverage
Tasks- Communication
- Correspond with agents
- Customer Service
- Drive process improvements
- Identify opportunities
- Process Improvements
- Process new business applications
Annuities Applications Business Communication Customer service Customer Support Excel Insurance Insurance Products MS Excel Organizational Process improvements Social media Technology Writing
Experience2 years
EducationBusiness High School High school diploma Insurance IT
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9