Annuities Analyst - US REMOTE
USA NV Home based (CSC Location), United States
Job Description:
Essential Job Functions:
- Follows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other departments regarding contracts
- Willingness to learn new payment processes and/or other processes within death claims depending on where the need is on any given day
- Responsible for the accurate handling and timely execution of any contract worked
- Ensure transactions are processed on our administrative systems accurately and in a timeframe considered suitable by SEC and Brighthouse Financial guidelines
- Report any potential fraudulent, money laundering, or unethical requests that have been reviewed
- Perform other related duties as assigned or required daily
- Must provide an elite customer service experience via letters or phone calls made internally or externally
- Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
Mandatory Qualifications:
- High School Diploma completed
- 2-4 years of relevant insurance business experience
- Working knowledge of insurance products and applicable policies, procedures, and guidelines
- Microsoft Office and MS Teams work experience
- Great typing and documenting skills
- Elite customer support etiquette
Preferred Qualifications
- Bachelor’s Degree is preferred
- Claims experience
Work Environment:
- Remote – Laptop, Docking Station, Monitors, Headset will be provided
- This position is fully remote within the United States
- All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.
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Please note: DXC will respond only to requests for accommodations due to a disability.
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ApplyJob Profile
Fully remote Fully remote within the United States Fully remote within the US Guam Home Based Must be authorized to work in the U.S. Must be legally authorized to work in the United States Puerto Rico Remote Remote within the United States
Benefits/PerksCompetitive benefits Dental Insurance Disability Insurance Employee wellness Fully remote Health, dental, and vision insurance coverage Health insurance Life and Disability insurance Life Insurance Paid holidays Paid Time Off Remote-first company Retirement savings Retirement savings plan Vision Insurance Vision insurance coverage
Tasks- Correspond with agents and beneficiaries
- Customer Service
- Drive process improvements
- Identify opportunities
- Process death claims
- Process Improvements
Annuities Business Customer service Customer Support Documentation Execution Insurance Insurance Products Microsoft Office MS Teams Organizational Process Improvement Process improvements Recruitment Social media Spanish Teams Technology Typing
Experience2-4 years
EducationBachelor's degree Business Degree High School High school diploma Insurance IT
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9