Animal Health Account Manager (epiq)

Position Summary:

This position is the liaison between epiq, supplier partners and customers. The Account Manager is responsible for the day-to-day interactions between sales, marketing, procurement and finance teams. They will lead activities that help drive brand awareness and sales of epiq supplier partners’ products and services collaboratively within a matrixed organization.

Duties And Responsibilities:

• Responsible for offering new brands/items to member distributors.
• Develops strong brand/product knowledge through independent research and training with manufacturer partners.
• Helps execute and collaborates on epiq’s part of the go-to market strategy and drive brand awareness for our brands/manufacturer partners through the distribution channel.
• Manages the implementation of all activities between epiq and member distributors including but not limited to marketing, sales training/communication, incentives/rebates and process improvements.
• Collaborates with various internal and external stakeholders.
• Administers new member distributor contracts and contract renewals.
• Attends member distributor sales meetings and industry trade shows as needed.
• Helps create and contribute to business reviews with member distributors and manufacturer partners to review/measure performance objectives and market trends/insights.
• Offers input and ideas on how best to maximize brand sales through member distributors.
• Cultivates relationships with member distributors and manufacturer partners such that you can be the trusted advisor on how to get things done.
• Monitors/tracks and analyzes member distributor sales and sales enablement/incentive programs.
• Makes travel arrangements and submits expense reports.
• Helps accounts receivables with resolution of disputes and/or aged outstanding balances.
• Create sales program presentations, training materials, surveys and quizzes.
• Manages item changes with member distributors (ie price changes, discontinuations, new items, substitutions, etc.) clearly and timely.
• Submits invoices to accounting from customers for marketing activities and requests for reimbursement.
• Manages member distributor profiles, contacts and sales leads for all epiq brands.
• Collects sales rosters and media kits from member distributors annually.
• Answers supplier and customer questions promptly and accurately.
• Special projects as needed.

Required Qualifications:

Education

• A Bachelor’s degree in communication, business management or related field preferred (or experienced equivalent).

Work Experience

• 3-5 years in customer service or administration, sales, account management preferably in the animal or human health industry.

Technical Skills

• Demonstrated experience focusing on the customer and providing superior customer service.
• Ability to work collaboratively and cross-functionally to help drive mutual organizational success.
• Experience executing on plans, driven to deadlines and attention to detail.
• Resourceful: Must have the ability to understand and assimilate brands/product knowledge and other resources related to selling the brands through the animal …