Analyst Field Application Specialist

Beckman Coulter Life Sciences’ mission is to empower those seeking answers to life’s most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900 associates across 130 countries, you’ll help drive our vision of accelerating answers—and our commitment to excellence.

Beckman Coulter Life Sciences is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Do you want to work in the Field Applications Customer Support organization? Specifically supporting the Facility Monitoring Systems team. Do you enjoy working with customers to install automated systems, provide training, and solving complex problems? Then read on!

We are currently seeking an Analyst Field Applications Specialist who will be responsible for:

• Installation, troubleshooting, and support of Facility Monitoring Systems installed in regulatory (FDA, GMP) controlled manufacturing facilities.
• Commissioning and executing validation of Facility Monitoring Systems.
• Participating in customer calls and design reviews.
• Customizing validation documents and manuals.
• Call closure using our computerized service management software system.
• Customer satisfaction in all aspects of the job.
• Scheduling and managing travel to and from customer sites. 

The required qualifications for the job include:

• Associate’s degree or equivalent in Mechanical or Electrical field, or equivalent Military experience
• 2-years of technical experience in a service, field service or application engineering role.
• Knowledge of IT infrastructure, including servers, networks, and databases
• Excellent problem-solving and analytical skills, and strong communication skills
• Ability to travel domestically, up to 50% of the time

It would be a plus if you also possess previous experience in:

• Prior field service experience with Particle Counters
• Experience working with Supervisory Control and Data Acquisition (SCADA), Laboratory Information Management Systems (LIMS), or similar monitoring systems
• Experience in computer programming/scripting, and Microsoft Certified Solutions Expert (MCSE)

This position is remote-based and will require up to 50% US domestic travel annually to customer sites.

At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about …