Administrative Assistant

Become a part of our caring community and help us put health first
 The Administrative Assistant 3 provides administrative support to the SVP, Clinical Operations and Strategy within the Insurance Operations organization. The Administrative Assistant 3 role assumes ownership and leads support duties that require independent initiative and judgment. This position handles scheduling, administrative functions, expense management, travel, department purchase orders and invoices, drafting and editing of presentations, and highly confidential issues and matters of sensitive nature. Additionally, this role independently manages multiple tasks and projects with competing priorities and deadlines, screens and prioritizes communications from internal and external sources, anticipates the needs of the leadership team and key partners, and acts accordingly.

Key Responsibilities:

• Communicates via phone, email, and in person to internal and external stakeholders, partners, providers, and corporate and community leaders
• Performs at a high-intensity pace, juggling multiple projects with a positive attitude while producing a quality work product
• Coordinating multiple senior-level leader calendars across various time zones (Eastern and Central)
• Scheduling and managing travel for senior leaders
• Uses sound judgment to prioritize meetings
• Organizes and manages all details related to arranging business meetings (onsite/offsite logistics, working with other affected areas’ designees, catering, remote access, communication, etc.)
• Assists leadership team with presentations, responses to requests, reports, meeting agendas and meeting materials
• Acts with tact and diplomacy when responding to any individual/group, whether internally or externally
• Maintains and manages travel schedules (scheduling appointments, making travel arrangements, etc.)
• Manages self and prioritizes work with judgment, tact, and emotional intelligence
• Maintains office files, records, and filing systems as appropriate
• Determines proper course of action for incoming requests, calls and correspondence, directing to appropriate person or operational area
• Maintains strict confidentiality
• Anticipates needs before they happen and takes initiative to eliminate any potential bottlenecks which may arise
• Handles executive floor’s audio/visual needs

In addition to being a great place to work, Humana also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:

• Medical Benefits
• Dental Benefits
• Vision Benefits
• Health Savings Accounts
• Flex Spending Accounts
• Life Insurance
• 401(k)
• PTO including 8 paid holidays, one personal holiday, one day of volunteer time off, 23 days of annual PTO, parental leave, caregiving leave, and weekly well-being time
• And more

Use your skills to make an impact
 

Required Qualifications:

• 3+ years of experience supporting a senior level executive in a large and complex organization
• Strong proficiency in Microsoft Office applications Word, PowerPoint, Excel and Outlook
• Ability to manage many details related to calendaring/scheduling, follow-up requests, travel-related planning, etc. simultaneously with low rate of error
• Professional executive presence with the ability to build strong working relationships with people both internally and externally
• Excellent verbal and written communication skills
• Demonstrated emotional intelligence and the ability to manage self around others and in demanding situations, always remaining in control and professional
• Ability to work independently and effectively in a fast-paced environment, think on your feet, remain calm under pressure, and anticipate needs in advance
• Strong attention to detail
• Strong organization skills with the ability to balance multiple initiatives under short timelines and prioritize workload
• Outgoing and energetic personality with a solid comfort level in an executive corporate environment
• Forward-thinking ability with a willingness to be pro-active and expect the unexpected
• Ability to always retain confidentiality

Preferred Qualifications:

• Humana Enterprise experience
• Experience with internet research and proof-reading/editing
• Experience using various visual collaboration platforms

Additional Information

This position is EST hours.

Work at Home/Remote Requirements

Work-At-Home Requirements

• To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.
  • Wireless, Wired Cable or DSL connection is suggested.
  • Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership.  (See Wireless, Wired Cable or DSL Connection in Exceptions, Section 7.0 in this policy.)
  • Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota.  Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
  • Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Our Hiring Process

As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview.  If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

#LI-LM1

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$53,100 - $72,500 per year

 

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 01-11-2025
About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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