Accounts Receivable Specialist

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Spring Health is looking for an AR specialist to join our Accounting team and help support our invoicing and collections processes. The role will be an integral part of our Revenue Accounting team, helping us deliver a first class invoicing experience to our customers.

What you’ll be doing: 

• Collaborate with Sales, Customer Success, RevOps and Legal teams in relation to newly executed contracts and billing terms
• Maintain customer records and collaborate with implementation teams to identify proper billing contact information when new customers onboard
• Prepare customer invoices and own collection processes for open customer accounts
• Assist with cash posting for and payment application to open customer balances
• Maintain aged receivables balances, supporting resolution of open items
• Address customer inquiries and concerns regarding invoices, payments, and account balances
• Support with internal and external audit requests

What Success looks like in this role:

• Timely and accurate invoicing, ensure all invoices are generated and sent out promptly and without errors
• Effective collections, consistently follow up on overdue accounts, maintaining a low …