Accounts Receivable Specialist L2

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Your day at NTT DATA

The Accounts Receivable Specialist Level 2 will be responsible for leading client collections, customer contract maintenance, entering customer and vendor invoices and credit memos, reconciling customer statements, payment applications, daily client billing verification and assistance with booking journals during month-end close. This role will be the champion of A/R billing and collections for all the Global Data Centers Americas companies, ensuring timely payments and maintaining positive customer relationships.

What you'll be doing

ESSENTIAL DUTIES & RESPONSIBILITIES

• Create all monthly and usage-based billings to send to customers for assigned entities

• Work within the accounting department to review and apply all payments received to customer accounts for assigned entities

• Provide dedicated management of the customer invoices through their B2B (business-to-business) portals and purchasing systems such as Ariba, Coupa, and others to ensure there are no barriers for on-time payment with the established customer process

• Proactive tracking and management of customer PO’s and available funds, long before the funds are depleted and invoices cannot be paid by their due date

• Bi-weekly reconciliation of customer balances by aging bucket and initiate action items within finance or other groups to ensure all overdue invoices are paid as quickly as possible

• Participates in collections activities for past due accounts and works with the AR department leader and Legal to determine when to escalate collection attempts

• Provide highest level of customer service to our customers and able to communicate with all levels of management internal teams

• Produce monthly AR metrics and aging package to senior management that includes collectability analysis and status of maintaining KPI invoicing and collections targets

• Participate in accounting for uncollectible accounts and reconciling the AR reserve amounts and revenue recognition based upon the customer’s uncollectible status

• Creative and persistent communication with customers who are consistently late on payments

• Customer contract management and maintenance of company’s billing and reporting systems to include validation of appropriate billing data (header and items) from other departments

• Ownership of specific duties related to the 4-day month-end close process, and account reconciliations, as assigned by the Supervisor of Revenue …