Accounts Receivable Director

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

We are open to hiring this role in any US location.

The Accounts Receivable Director provides leadership, strategic direction and oversight of the Firm’s cash applications, Accounts Receivable and Collections groups. The position is responsible for ensuring the most effective and efficient policies, procedures, and systems are in place to facilitate the timely payment processing and overseeing reporting and client requests. This role will collaborate with finance leaders and line of business/ Service Line/Capability/Operational leaders to identify, recommend, develop, and implement changes that benefit the firm’s bottom line, and will drive efforts to increase efficiency and optimization of this critical revenue generating finance function.

Essential Duties

• Provide oversight for the Receivables, Collections, and Remittance teams within the Firm. This includes executing strategic initiatives, enforcing Accounting Policies and Standard Operating Procedures, and collaborating with various stakeholders.
• Develop a thorough understanding of the Firm’s practices, clients, and operations, and lead efforts to drive functional improvements, operational efficiencies, innovation, and continuous enhancement across the Firm’s collections process.
• Develop and execute effective collections strategies to minimize outstanding balances while maintaining strong client relationships.
• Monitor and report on key metrics related to collections performance, such as Days Sales Outstanding (DSO), reserves, write-offs and aging reports.
• Partner with legal or external collections agencies as necessary to recover overdue payments.     

Process Improvement:

• Continuously evaluate and improve collection processes to enhance efficiency, accuracy, and client satisfaction.
• Work with the larger finance team and IT to identify and implement system improvements and automation opportunities.
• Drive improved efficiency of the collection and remittance processes and procedures. This is accomplished by working with IT and the Product owner to set the roadmap for system improvements, system selection, and strategic direction. Design, implement, and maintain controls and methodologies to ensure accurate and prompt processes and associated technology/software.

Team Leadership:

• Provides effective leadership to employees and/or teams through: planning appropriate staffing levels; interviewing, selecting, orienting, and training; communicating performance expectations and providing feedback on performance, recognition, coaching, employee counseling reports and/or discipline including termination; creating career growth opportunities and employee development plans.
• Manage, mentor, and develop the Firm’s finance AR and collection team, champion and ensure a highly team-oriented, client service-focused approach and culture, with the utmost commitment to professional excellence.
• Foster a collaborative and results-driven team environment.
• Conduct regular performance reviews and provide constructive feedback to team members.

Reporting & Analysis:

• Provide regular updates to senior leadership on the status of collections, including aging reports, cash flow projections, and trends.
• Conduct in-depth analysis of receivables and collections data to identify patterns and recommend actionable improvements.
• Present findings and recommendations to leadership and key stakeholders.

Minimum Qualifications

EDUCATION/CERTIFICATIONS

• Bachelor’s degree or equivalent experience - Required

TECHNICAL/SOFT SKILLS

• Intermediate Microsoft Office skills - Required
• Strong communication skills both written and verbal - Required
• Effective organization and time management skills - Required
• Strong attention to detail - Required

EXPERIENCE

• 5-8 years relevant experience - Required

LEADERSHIP SKILLS

• Ability to supervise, direct, and review the results of projects or assignments - Required
• Ability to support, affect, and implement change - Required
• Ability to impact and influence a diverse population - Required
• Ability to attract, lead, motivate, and retain a team - Required

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM’s background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.