Accounts Receivable Clerk III

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Under general supervision of the Accounts Receivable Manager, responsible for collections and performing tasks requiring quick resolution of issues; includes providing account reconciliation, performing payment research. This is a remote position.

Responsibilities

• Processes and verifies applications for credit.

• Identifies payment discrepancies and initiates collections or dispute resolution process; performs follow up procedures as needed.

• Assists with in-depth customer payment analysis to properly record actions required to resolve disputed items.

• May assist other associates in their collection and/or reconciliation efforts for certain accounts

• Proactively solicits payment on overdue account according to payment terms within department’s guidelines and key performance indicators (KPIs)

• Responsible for maintaining and documenting all records and interactions of delinquent accounts, incomplete files, and credit risks.

• Maintains contact with internal and external customers in order to address all credit and collection issues.

• Maintains a permanent record of each call made to the customer documenting specific details of the conversation as well as the amount and date of expected payments.

• Monitors customer payments.

• Initiates customer credit refunds when appropriate.

• Performs related duties as assigned.

Education and Work Experience

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate degree program or equivalent combination of experience and education. Normally requires two (2) to four (4) years directly related and progressively responsible experience.

Skills and Knowledge

• Ability to communicate effectively both orally and in writing

• Knowledge of general accounting principles

• Familiarity with credit and collection operations procedures, including reconciliation of A/R activity

• Strong interpersonal skills

• Good negotiating skills

• Strong mathematical and analytical skills

• Strong organizational skills; attention to detail

• Knowledge of Microsoft Word, Excel and PowerPoint

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Salary Range*

$37,000 - 52,800

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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