Account Manager Italy (all Genders)
Milan, Italy
The Role in a Snapshot
Are you excited about shaping the future of education while making a tangible difference in the lives of students and families? Join GoStudent, where we’re building the #1 Global School! As part of our international team, you’ll collaborate with passionate, driven individuals who thrive on creating innovative solutions in the EduTech industry. This role offers you the chance to connect with families, help them unlock the potential of their children, and grow within a dynamic, fast-paced environment that celebrates learning and impact.
Note: Fluency in Italian is mandatory for this role.
Location
Italy (Hybrid or Remote)
Your Role in Our Journey
- Engage with parents and students to understand their needs and provide tailored solutions to their tutoring inquiries.
- Guide customers from their first inquiry to their initial trial lesson and beyond, ensuring a seamless experience.
- Match students with the perfect tutors to guarantee optimal learning outcomes.
- Communicate the value of our tutoring packages, convincing families to choose the solution that works best for them.
- Support clients in navigating our platform, ensuring a smooth onboarding experience.
- Highlight and promote our referral program to encourage future growth.
Your Impact
- Build meaningful relationships with parents and students, understanding their unique educational challenges.
- Use your problem-solving skills to find creative solutions for client needs.
- Drive customer satisfaction and retention by providing an exceptional onboarding experience.
- Achieve personal and team goals by working collaboratively with colleagues and team leads.
- Actively contribute to making GoStudent the top global choice for online tutoring.
- Help shape the future of learning by connecting students with transformative educational experiences.
Compensation
- Base salary: €22,000–€25,000 per year.
- Expected commissions: €15,000+ per year.
- Total package: €37,000–€40,000+ per year.
Your way to unlock your full potential
- Disrupting Education: Join us for a unique opportunity to disrupt the traditional education landscape. It's not just a job; it's a chance to be part of something big and meaningful.
- Global Dream Team: Say hello to an international and diverse crew of thinkers, doers, and magic makers. Get ready to be inspired daily by your colleagues from around the world.
- Work, Your Way: We offer a flexible, hybrid work environment that respects your need for work-life harmony with 2/3 remote days a week & 5 fully remote weeks a year so you can shine in a way that suits you best.
- Office Shenanigans: Our regular team and office events will keep your spirits high. We believe in bonding, celebrating, and having a blast together.
- Strength in Unity: Join one of our GoStudent Employee Resource Groups (ERGs) and be part of communities that champion causes you're passionate about.
- Growing is LIT: The sky's the limit in our EdTech playground. Access a wide array of online and in-person learning and development opportunities to build your career as high as your dreams can take you.
- Support Around the Clock: We've got your back 24/7. Enjoy a comprehensive Employee Support Programme that's not just for you but for your loved ones too.
Life at GoStudent:
Do you want to reimagine education together with us and join a mission to believe in?
GoStudent is one of the world’s leading tutoring providers and education platforms. We’re also a unicorn and have raised more than €675m investment to date. Together with our acquisitions Seneca Learning, Tus Media and Studienkreis, we currently support more than 11 million families each month to fulfil our vision to help each student reach their full potential.
We are passionate about disrupting the future of education and making a real impact. Join our journey and unlock your creativity and advance your career by mastering exciting challenges together with an international, driven team. We are here to support your goals and to discover how far we can reach by growing smarter and stronger together. If this sounds good to you, then join us now and unlock your full potential.
Openness Statement
At GoStudent, we are an open and welcoming bunch that values your unique skills, passion, and potential. We don't hire based on age, gender, nationality, or political views, but rather focus on your talent and motivation to contribute to the future of learning. Even if you are a unicorn - just as GoStudent is: if you believe that you can make a positive impact, we encourage you to throw your hat in the ring & to apply, regardless of whether you meet every requirement. Our team is diverse, and we believe that this diversity fosters creativity and innovation, making us a better company. Join us in reimagining the future of learning!
Learn more about "Who we are"
Please upload your CV/Resume in PDF format, preferably in English, as a DOC format might not be supported.
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RestrictionsFluency in Italian required Hybrid or Remote
Benefits/PerksDiverse work environment Employee Support Program Flexible hybrid work Hybrid work Learning and development opportunities Team events
Tasks- Communicate value of tutoring packages
- Engage with parents and students
- Match students with tutors
- Promote referral program
- Provide tailored tutoring solutions
- Support clients on the platform
Account management Client onboarding Communication Customer Engagement Education technology Problem-solving Sales Tutoring Solutions
Experience2 years
Timezones