Account Manager - Hybrid or Remote

We Speak Safety and Efficiency:  

At Bestpass – Fleetworthy, our mission is to make our roads safer, and our fleet customers more efficient.  

In 2023, Bestpass and Fleetworthy combined because we believe fleet operators deserve a simpler way to keep the back office administrative aspects of the operation running, so they can focus on their core business. We provide unmatched visibility into their fleet operations, eliminating the burden of keeping assets, driver, fuel and toll data updated, compliant and optimized. We achieve this through our three-pillar approach of expertise, technology, and data.    

At Bestpass – Fleetworthy, you’re in the driver’s seat! 

Road Map:

The Account Manager role,  is a critical customer-facing role within the Bestpass Sales Team which provides daily support, guidance, and growth opportunities to our customers. As a customer advocate, the Account Manager, is responsible for delivering a superior customer experience to our customers while cultivating the relationship based on customer journey mapping, proactive account management, promoting customer satisfaction, upselling/cross-selling/renewal of products and services, and supporting customer product adoption. Our goal is to establish a referenceable customer base through raving fans that are maximizing the value of all the Bestpass has to offer! 

What Your Ride Will Look Like:

• Expand revenue from the existing customer base by strategically providing a fantastic experience and upselling/cross-selling by being inquisitive, understanding the customers’ needs, and applying a partner-based approach to sales 
• Achieve sales targets, maintain, and develop a strong pipeline of opportunities from existing customer base 
• Build a strong understanding of client and industry segmentation, behavior, and insights to drive customer lifetime value 
• Ownership of customer engagement including customer upsell/cross-sell and renewals 
• Establish, manage, and grow value-based relationships though exceptional communication …