Account Manager, Higher Ed - Remote

About Niche

Niche is the leader in school search. Our mission is to make researching and enrolling in schools easy, transparent, and free. With in-depth profiles on every school and college in America, 140 million reviews and ratings, and powerful search tools, we help millions of people find the right school for them. We also help thousands of schools recruit more best-fit students, by highlighting what makes them great and making it easier to visit and apply.

Niche is all about finding where you belong, and that mission inspires how we operate every day. We want Niche to be a place where people truly enjoy working and can thrive professionally.

About The Role

We are looking for enthusiastic and driven Account Managers, committed to providing exceptional customer support to join our Sales organization. The Account Manager will be responsible for driving client retention and growing the revenue footprint within a portfolio of Higher Education customers. This position requires a unique and talented individual that excels in multiple business disciplines. You will divide your time between developing relationships, clearly communicating our impact and value to the clients on a monthly and quarterly basis and identifying upsell opportunities within those key customer accounts. This position will work closely with the Client Success and Account Executive teams to ensure our customers are well-supported.  This is primarily an inside sales position, selling via phone and email. However, some travel to client campus locations may be necessary. 

What You Will Do

During the First Month:

• Learn about Niche by meeting with various team members to learn more about our company through our Onboarding meetings
• Learn the Niche product offerings inside and out and begin to …