Account Manager
Canada - Remote
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and weâre building the team to help push our shopping cart forward. If youâre ready to do the best work of your life, come join our table.
Instacart is a Flex First team
Thereâs no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best workâwhether itâs from home, an office, or your favorite coffee shopâwhile staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
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About the Role -Â
We are looking for an Account Manager to support and drive high valued performance results for Instacartâs ad products through optimizations and upsells while communicating the value of Instacart to partners. The Account Manager is responsible for building trusted CPG relationships, maximizing advertisers value on Instacartâs platform and partnering on initiatives to elevate the team.
About the Team -Â
The AM Team is a collaborative, empowered and solution-oriented team focused on being customer obsessed with CPG advertisers. Account Management teams create, manage, and grow ecommerce campaigns through sharing reporting and insights with advertisers.
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About the JobÂ
- Collaborate with the Sales Team to build trusted CPG Client and Agency relationshipsÂ
- Educate, engage and encourage CPG advertisers and Agencies to activate e-commerce campaigns on a world-class digital grocery platform
- Serve as the main point of contact for all post sale activities including campaign set up, optimization, reporting and performance to achieve CPG advertisersâ KPIs
- Provide weekly reports to CPG advertisers with key recommendations to improve campaign performanceÂ
- Builds persuasive narrative to influence advertisers to implement optimization and upsell strategies to enhance campaign effectiveness
- Present compelling category and advertiser specific âŚ
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Annual refresh grants Benefits offerings Earnings opportunities Flexible work location Market-competitive compensation Market-competitive compensation and benefits New hire equity grant Regular in-person events Remote work policy Sales Incentive Plan
Tasks- Build client relationships
- Optimization
- Optimize campaigns
- Provide performance reports
Account management Advertising Analytical CPG Data Visualization Digital Marketing E-commerce ECommerce Excel Google Drive Marketing Microsoft Excel Optimization Organizational Paid Search Reporting Sales Salesforce Tableau
Experience3 years
EducationB.A. BA/BS B.S. Business Commerce Related Field Undergraduate Degree
TimezonesAmerica/Edmonton America/Moncton America/Regina America/St_Johns America/Toronto America/Vancouver UTC-3 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8