Account Based Marketing Manager

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

We are looking for an Account Based Marketing Manager to join our Digital Marketing team within the growing Marketing department. The role will be responsible for supporting the development, implementation, management, and measurement of ABM programs to generate and accelerate pipeline for global target accounts. 

Location: This role is fully remote for candidates who reside at least 50 miles away from our San Francisco or San Ramon office locations. For candidates who reside within 50 miles of our San Francisco or San Ramon locations, this role will be Hybrid. 

Key Responsibilities:

• Ideate and execute personalized account-based marketing campaigns to drive awareness and engagement resulting in net new sales opportunities with target accounts.
• Coordinate with in-house & agency designers to develop campaign themes and assets.
• Work with Content Strategists to develop content distribution plans across marketing channels (social networks, paid ads, blog, display, web and email) that lead to pipeline acceleration in our ABM campaigns.
• Continually monitor and iterate on campaign efforts after launch to optimize and drive incremental leads.
• Act as a liaison between the Marketing and Sales Teams to develop strategies and tactics designed to penetrate targeted accounts.
• Responsible for the implementation, and management of effective account-based marketing campaigns. 
• Help build an ABM scorecard to measure and track account engagement via various marketing channels. 

Qualifications:

• 5+ years of proven multi-channel B2B marketing experience within enterprise software/SaaS.
• Experience with intent-based tools like DemandBase, 6Sense, Terminus, and Bombora to analyze and use intent data in ABM/ABX campaigns.
• Proactive self-starter, demonstrating high initiative and critical thinking. Proven ability to think strategically, but with exceptional attention to detail in execution.
• Positive can-do attitude, with the ability to work with marketing and sales professionals, and ability to prioritize numerous projects simultaneously.
• Experience building, launching, and maintaining ABM/ABX campaigns and target account programs.
• Understanding of the marketing and sales funnel, buyer’s journey stages, and sales pipeline metrics.
• Excellent verbal and written communication skills. Strong interpersonal skills are a must. Strong influencing and relationship-building skills.
• Team player with the ability to collaborate and also work independently.
• Bachelor’s Degree or higher required. BS, BA, or MBA in Marketing preferred.

#LI-Remote #LI-CM1

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process.  Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

• Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
• Generous employee stock purchase plan.
• Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia. 

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.