Account Associate

Account Associate

Tokio Marine HCC - Under supervision, you will aid the Vice President of the Agency, as well as existing and potential clients, with service needs and making changes to existing accounts

Key Responsibilities

Relying on limited experience and knowledge, this role is responsible for accomplishing the following assignments. These assignments are varied in nature and frequently non-routine.

• Provide support to Vice President (VP); specifically, in monitoring client needs, coverage forms, and quotations and keep VP up-to-date with any issues or concerns.

• Occasionally accompany VP on prospect and client meetings as requested.

• Obtain completed applications from VP and submit to eligible and appropriate carriers; follow up to ensure timely receipt of quotations and policies.

• Learn process for completing orders and issue binders, certificates, policies, endorsements and other related items; verify the accuracy; forward items to clients with appropriate correspondence.

• Direct agency billing and invoices accordingly.

• Review policy and policy change information, forwarding to VP for changes and corrections when needed.

• Process incoming mail and phone requests, responding promptly and appropriately.

• Use agency credit and collection policy in invoicing and pursuing prompt payments; request cancellations from the carrier according to agency standards.

• Determine reasons for requests for cancellations; act to save accounts; notify VP accordingly.

• Process and follow up on cancellation requests to carriers to ensure accurate and timely

Position Knowledge, Skills, and Requirements

• Minimum High School or GED

• Preferred 4-year bachelor's degree

• 2 years relevant and progressive experience in area of specialization

Locations

• Remote USA

California and New York Residents Only 

For candidates working in person or remotely in the following locations, the reasonable pay range for this specific position is New York, NY & Encino, CA, $40,760 - $50,670 annually and  Mount Kisco, New York, $49,000 - $53,000 annually.   The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, gender identity, gender expression, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws. The salary range is the range THMCC, in good faith, believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future, and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the pay range, the actual compensation will vary depending on the above factors as well as market and business considerations.” 

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefits package. We are a successful, dynamic organization experiencing rapid growth and are seeking an energetic and confident individual to join our team of professionals. The Tokio Marine HCC Group of Companies are equal opportunity, employers. Please visit www.tmhcc.com for more information about our companies. 

The Company believes in “second chance” employment.  Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with local laws such as Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

This job posting is for Account Assistant, and its material job duties include those listed above.