XM Strategy - Healthcare

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management (XM) category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

XM Strategist - Integrated Healthcare & Regulatory Strategist

Why We Have This Role

• XM Strategists enhance our sales teams with their expertise through client engagements, including executive coaching and workshops. They focus on key deals and strategic accounts to improve closure times, deal sizes, and win rates. 
• The Strategist for our Healthcare (HLS) business will serve as an presales advisor in key XM areas (regulatory, customer, employee, market research) specifically for our Payors with a secondary focus on Providers and Integrated Health Systems. Expect 60% of your time to be client-facing, while the other 40% focuses on internal workstreams key to our regulatory footprint and go-to-market strategies. 
• This role also involves cross-functional tasks like solution enablement, product input, content generation, analyst relationship contributions, event attendance, and account-based marketing efforts.

How You’ll Find Success

• Thrive as a subject matter expert focused on pre-sales engagements that build, expand and close pipeline in the most critical accounts for the business, with the most critical stakeholders and decision makers.
• Candidate should have a broad understanding of Medicare, the Medicare Advantage product, and the CMS Stars Rating system for measuring Medicare Advantage plans.
• Bring significant SME in QHP, MA and PDP, & HEDIS CAHPS and HOS, with the ability to create and strengthen our GTM positioning. This means you understand the complexities of …