Workforce Management Analyst II

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Troy, MI, Franklin, TN, Dallas, TX

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

About the Role:

Develop and manage workforce management methods, processes, and systems to consolidate and analyze diverse data sets to generate insights and solutions. Identify and interpret insights from data sources and communicate findings to management. Guide management’s staffing level decisions.

What You Will Do:

• Consolidate workforce data in a meaningful format; analyze workforce utilization. Provide critical support to the bank’s Financial Intelligence Unit.
• Develop and support workforce management models for use in BSA/AML and Fraud departments.
• Design and deploy workforce management and other model monitoring frameworks to assess the performance of deployed models. 
• Consolidate disparate and large datasets for use in reporting, analytical, and modeling work, including proper quality assurance and data management practices in accordance with data governance policy.
• Mine, model, and analyze large datasets utilizing descriptive, predictive, and prescriptive analytics.
• Develop and produce workforce management reporting.
• Advise senior management of emerging trends and risks. 
• Collaborate with vendors and technology teams to ensure new strategies and models are implemented accurately and as designed. 
• Conduct other ad hoc analyses as required to support team goals. 
• Additional duties as assigned.

What You Will Need:

• Bachelor's degree or equivalent education and work experience.
• Typically, 3+ years with bachelor's or equivalent.
• The ability to handle large volume of data and derive actionable insights.
• Strong analytical and problem-solving skills, combined with solid business acumen
• Strong written and communication skills with ability …