Workforce Intelligence Specialist

Compensation Range:

Position Summary

The Workforce Intelligence Specialist will report directly to the Vice President of Professional and Continuing Education and be responsible for workforce and industry research. This work includes developing, maintaining, and refining tools for identifying industry and market needs, workforce gaps, and other industry insights to support the work of Credential Rich Pathways (CRP) and Workforce Education Solutions. Conducts research, monitors credential outcomes, and collaborates with team members to develop, maintain, and disseminate reporting to support institutional priorities. Serves as a key role in not just pulling and sharing data but identifying actionable insights and making recommendations to team members throughout the organization.

Essential Functions:

• Develop, implement, and monitor credential outcome tracking.
• Develop, maintain, and refine tools and approaches to identify industry needs, market trends, market size, certifications, workforce gaps, and industry insights to support CRP including disseminating actionable insights across the institution, refining pathways roadmap (articulations, new professional development programs, embedded credentials into academic and PACE programs, etc.).
• Conduct industry research on industry credentials, trends, workforce needs, and other elements that support credential rich pathways.
• Build and maintain CRP SharePoint site accessible across the organization to provide an easy one-stop resource for updates, policies, procedures, and standard marketing material.
• Collaborate with internal team to continuously enhance the accessibility of credential data across the organization to support program assessment, development, and pathway building.
• Identification of key industries to support strategically that aligns with academic programs and organization mission/vision.
• Develop, maintain, and disseminate reporting to support selection of priorities within CRP (industry credential articulation, program building, embedding, etc.)
• Synthesize data, feedback, and information from multiple sources including advisory committees, employers, industry, and internal sources to inform decision-making and program development.
• Support WES departments on ad hoc data and research needs.
• Other duties as assigned.

Supervisory Responsibilities: N/A

Requirements:

Education & Experience:

• Bachelor’s degree in a related discipline (Statistics, Mathematics, Data Science, Social Sciences) required or equivalent on-the-job experience.
• Master’s degree preferred.
• Minimum of two (2) to three (3) years of recent professional experience in data analysis and/or data engineering required.
• Minimum of two (2) to three (3) years of experience working with industry and market data, including creating reports and identifying actionable insights preferred.
• Proficiency in software applications for data analytics (examples: Excel, Tableau, PowerBI, statistical analysis programs) required.
• Experience and thorough knowledge in data collection and analysis techniques.
• Experience in …