Workday Administrator

Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone’s life every second of every day.

Job Description

Position Title: Workday Administrator

Reports to: HCM Manager

Department: Technology

Work Location: Philippines (Remote), US (Remote)

Work Schedule: 7 AM - 4 PM PST

Would you like to be part of a team responsible for delivering a platform making a significant difference in people’s lives every day? Are you excited by the possibility of leading the delivery of a platform that enables translation services to the majority of Fortune 500 companies as well as provides vital interpretation services to hospitals, police, emergency, judicial and numerous government agencies?

LanguageLine Solutions, the Global leader of Over-the-Phone Interpretation (OPI) and Translations services, is looking for an experienced Workday Administrator. This is a multi-faceted position that requires strong interpersonal communication skills and the ability to work across teams delivering results in a fast-paced environment. The successful candidate will work in a collaborative, team environment to standardize our approach to service management across services. In addition, the individual will possess the ability to solve business challenges with technology while establishing long-term solutions to improve the quality and delivery of our services.

Essential Functions

The ideal candidate will have an analytical mindset and serve as a subject matter expert in Workday Core HCM, and support & implement custom integrations.

• Provide support for Workday inbound and outbound integration issues, changes to existing integrations as well as new integrations

• Will evaluate configurations that the implementation partners have completed.

• Must be able to provide recommendations and an overall test strategy.

• Will work closely with the Workday support and implementation teams.

• Excellent problem solving, critical thinking, and communication skills.

• Support LLS’ Quality Management System (QMS) to continually improve the Division’s processes, procedures, and services; and thereby increase efficiency, productivity, effectiveness, and customer satisfaction.

The minimum and maximum full-time annual salary for this role is listed below. Please note that this salary information is solely for candidates hired to perform work within this location. Experience and education refers to LanguageLine Solutions’ current salary range for this position. US (Remote) pay range is $70,000.00 - $75,000.00 USD annually with a target bonus potential of 22% base salar

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Additional Functions

• Configure and implement Business Process changes in Workday.

• Drive the deployment of feature releases and system maintenance, ensuring business requirements are met.

• Provide support for internal Workday users.

• Possess a solid understanding of data imports/exports in Workday.

• Support the business with complex reporting and analytics requests.

• Facilitated User Acceptance Testing (UAT) and Quality Assurance testing.

Qualifications

• 3+ Years Workday HCM experience.

• Experience supporting Workday integrations.

• Strong written and verbal communication skills and ability to interact professionally with technical and business resources.

• Strong analytical skills, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements.

• Understanding of HR business processes and operations required.

• Ability to understand business requirements and translate them into operational requirements.

• Ability to prioritize workload and provide timely follow-up and resolution.

• Ability to perform with a high degree of accuracy and with highly confidential data.

Typical Physical Activity

Physical Demands

• Constantly involves sitting, standing, walking, using hands to handle or feel, talking, and hearing.

Physical Requirements

• Involves light physical activity performing non-strenuous daily activities of a primarily administrative nature.

• Able to lift a minimum of 40 lbs.

Typical Environmental Conditions

• We work in an open collaborated environment, you will likely be exposed to moderate noise levels (i.e. discussion, computers, printers, or light traffic.)

• Responsibilities require a flexible work schedule.

Disclaimer

Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others.  The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

This is an accurate description of the essential functions of my position.

If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact the HR Corporate Recruiting Team at CorporateRecruiting@languageline.com

Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

Compliance with Disability Laws. It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.

VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)