Work from Home If You Live In The Norwich Area Only - Norfolk-Norwich, UK

Are you an estate agent or letting agent of the future – let us help you achieve that goal in the next 2 years?

Position: Personal Move Assistant

Location: Work from home (You will be required to attend our Gorleston office once a month for further training and 121s)

Introduction: We're looking for dynamic individuals to join our concierge team.

Role Overview:

As a member of our concierge team, your responsibilities will include:

• Handling a high volume of inbound and outbound contacts via calls, webchat, and email.
• Registering client details and forwarding them to relevant in-branch teams to arrange viewings.
• Booking property valuations.
• Completing various administrative tasks for our network of branches, such as creating brochures, floor plans, window cards, editing photos, and data input.
• Collaborating with your team to achieve success and maintain consistently high service standards.

• You will work a 40-hour week, spread over 5 days. The vacancy hours are Tuesday to Saturday 9am to 6pm or Sunday to Thursday 9am to 6pm. A schedule will be allocated to you at the end of the recruitment process.

Candidate Requirements:

To excel in this role, you should answer "yes" to the following statements:

• I am a highly self-motivated, ambitious, target-driven individual who can work independently and adapt to changing situations.
• I possess excellent telephone etiquette.
• I am resilient and can work effectively under pressure and within deadlines.
• I thrive in competitive environments.
• I have exceptional organisational and time management skills.
• I am proficient in computer usage, with excellent keyboard skills.
• I have a proven track record of delivering outstanding customer service.
• I have an appropriate space to work from home, away from family or any distractions.
• If you have …