WFH Coverage Consultant

Join AO South as a Remote Client Support Specialist!

AO South is searching for enthusiastic, hard-working, and friendly individuals to join our team and deliver exceptional support to our vast network of clients. This role is 100% remote, offering you the flexibility to balance your work and personal life while achieving financial success. You’ll have the freedom to set your hours while upholding our mission: Protect every child and serve all working people.

What AO Globe Life Offers You:

• Remote Flexibility: Enjoy the stability of a work-from-home role that allows you to achieve your goals on your terms.
• Ongoing Training: Access cutting-edge virtual workshops and training programs to stay ahead in your field.
• Weekly Pay & Bonuses: Get paid weekly and enjoy performance-based bonuses that reward your hard work.
• Union Support: Benefit from union representation, ensuring your voice is heard and your rights are protected.
• Comprehensive Insurance: Secure your future with life insurance policies, including accidental death benefits.
• Health Benefits: Medical insurance reimbursement helps you prioritize your health and well-being.
• State-of-the-Art Tools: Leverage industry-leading training and technology to thrive in the insurance world.
• Leadership Opportunities: Participate in leadership conventions and conferences to fuel your career growth.
• Incentive Trips: Experience exciting incentive trips and team bonding events that build lifelong connections.

Preferred Skills:

• Outstanding Communication: Showcasing active listening and effective problem-solving abilities.
• Adaptability: Embrace a continuous learning mindset and adjust to new situations with ease.
• Teamwork & Independence: Thrive both in team settings and when working independently.
• Tech-Savvy: Proficient with technology, including Google Drive, Windows, and Zoom.
• Empathy: Demonstrate compassion and sensitivity to clients’ unique needs.
• Detail-Oriented: Ensure accuracy in completing paperwork and documenting interactions.
• Coachable: Open to feedback and willing to implement constructive criticism.
• Sales or Customer Service Experience: Highly preferred, especially for those with a competitive drive.
• Insurance Experience: Not required, but a plus.

Primary Responsibilities:

• Warm Sales Calls: Make daily calls to members from our extensive membership database.
• Financial Needs Assessment: Identify members' financial needs and explain the benefits of supplemental insurance products.
• Customer Service Excellence: Provide top-tier service, ensuring clients are supported throughout the process.
• Member Communication: Maintain consistent communication, offering updates and addressing concerns during the application process.
• Post-Policy Support: Help members with policy reviews, beneficiary updates, and claims assistance after their policies are in place.
• Compliance: Adhere to all regulatory requirements and ethical standards in the sale and servicing of life insurance policies.

Note: We are currently unable to hire non-U.S. residents or citizens. All applicants must be legally authorized to work in the U.S.