WFH Client Relations Advisor

Join AO South: Remote Position for Enthusiastic Individuals

AO South is seeking enthusiastic, hard-working, and friendly individuals to join our team and provide exceptional support to our vast network of clients. This 100% remote position offers the flexibility to work from home while achieving a rewarding income and having the freedom to set working hours that suit your personal and family needs. We are dedicated to our mission: Protect every child and serve all working people.

Preferred Skills:

• Exceptional Communication: Demonstrate active listening and effective problem-solving abilities.
• Continuous Learning: Embrace a mindset focused on adapting to new situations and acquiring new skills.
• Team and Independent Work: Thrive both as part of a team and when working independently.
• Solid Work Ethic: Possess a strong drive to succeed and achieve your goals.
• Technology Proficiency: Skilled with Google Drive applications, Windows, and Zoom.
• Empathy and Sensitivity: Understand and address clients' unique needs with compassion.
• Detail-oriented: Ensure accurate completion of paperwork and documentation.
• Coachability: Open to feedback and able to implement constructive criticism.
• Sales/Customer Service Experience: Highly preferred, with a competitive drive; prior insurance industry experience is a plus.

What to Expect:

• Remote Work: Enjoy the flexibility of working from home.
• Meaningful Work: Make a positive impact by helping members and their families secure their financial futures.
• Comprehensive Training: Receive extensive training and ongoing support to excel in your role.
• Competitive Compensation: Benefit from an uncapped earning potential, with payments made weekly.
• Medical Insurance Reimbursement: Get support for your health insurance premiums.
• Warm Leads Provided: Start with a list of warm leads to connect with.
• No Overhead Costs: No need to manage additional expenses.
• Agent Performance Incentives: Participate in programs that reward your achievements.
• Union Membership: Join OPEIU Local 277, with contract and representation.
• Stability: Be part of a 70-year-old organization focused on member satisfaction.

Responsibilities:

• Daily Warm Sales Calls: Engage with members from our large membership database.
• Identify Financial Needs: Understand and communicate the importance and benefits of supplemental insurance products.
• Excellent Customer Service: Provide outstanding support to clients throughout their journey.
• Maintain Communication: Keep in touch with members during the application process and provide necessary updates and support.
• Post-Policy Support: Assist with policy reviews, beneficiary updates, and claims processing.
• Regulatory Compliance: Adhere to all legal and ethical standards related to insurance policies.

Please Note: We currently cannot hire non-U.S. residents or citizens. Applicants must be legally authorized to work in the U.S.