VP Product Management

Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country.

Job Summary: 

We are seeking a dynamic and experienced Vice President of Product Management to lead our product management team in a healthcare tech SaaS company. This position will report to our Chief Technology Officer. The VP of Product Management will be responsible for setting the product vision, strategy, and roadmap, ensuring alignment with the company's goals and market demands. This role requires a strategic thinker with a strong understanding of the healthcare technology landscape, exceptional leadership skills, and a track record of successful product launches.

Responsibilities:

• Develop and communicate a clear product vision and strategy aligned with the company's overall goals.
• Lead the Product team in the development and execution of product roadmaps.
• Collaborate with cross-functional teams, including engineering, marketing, sales, and customer support, to ensure successful product development and delivery.
• Conduct market research and competitive analysis to identify market needs and opportunities.
• Drive product innovation and continuous improvement based on customer feedback and market trends.
• Define and track key performance indicators (KPIs) to measure product success and make data-driven decisions.
• Manage the product lifecycle from ideation to launch and post-launch support.
• Work with GTM team on product pricing, positioning, and go-to-market strategies.
• Ensure compliance with healthcare regulations and standards.
• Represent the company at industry events, conferences, and customer meetings.
  
  

Education and Experience: 

• Bachelor's degree in Business, Computer Science, Engineering, or a related field; MBA or advanced degree preferred.
• 10+ years of product management experience, with at least 5 years in a leadership role.
• Proven experience in the healthcare technology industry, particularly in a SaaS subscription-based environment.
• Experience in a B2C environment is highly beneficial.
• Strong understanding of product management principles, methodologies, and best practices.
• Demonstrated success in launching and managing successful, complex products.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and execute tactically.
• Strong analytical and problem-solving skills.
• Strong understanding of Finance and Budget management as it relates to the execution of multi-faceted Product Roadmap.

Preferred: 

• Experience working in a fast paced, high-growth company.
• Knowledge of healthcare regulations and compliance requirements.
• Familiarity with Agile development methodologies.
• Experience with product analytics and user feedback tools.
• Understanding of the revenue cycle management in healthcare.

Travel:

Up to 40%

Budgeted salary range:

$157,000 to $200,000

Manager Competencies:

• Contributes to the creation of the departmental strategy in alignment with the organization's goals and objectives.
• Oversees the day-to-day operations of the department.
• Manages the overall operational, budgetary and financial responsibilities of the department.
• Plans, evaluates and improves the efficiency of business processes and procedures to enhance overall effectiveness.
• Provides oversight and direction to employees, providing frequent and timely feedback
• Coach, mentor and develop staff, including providing development planning and opportunities.
• Manage performance deficiencies in a timely and clear manner, taking disciplinary action when necessary.
• Review performance data to monitor and measure department productivity, goals achievement and overall effectiveness.
• Responsible for anticipating and planning appropriate staffing levels.
• Consciously creates a workplace culture that is consistent with the organization's core values.

Every team member exhibits our core values:

• Team First
• Lift Others Up
• Share Openly
• Set and Crush Goals
• Delight the Client

 Experity offers the following:

• Benefits – Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.
• Ownership - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!
• Employee Assistance Program - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.
• Flexibility – Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance.
• Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.
• Career Development – Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.
• Team Building – We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.
• Total Compensation - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security. 

Our urgent care solutions include:

• Electronic Medical Records (EMR): Software that healthcare providers use to input patient data, such as medical history, diagnoses, treatment plans, medications, and test results.
• Patient Engagement (PE): Software that shows patients the wait times at various clinics, allows patients to reserve a spot in line if there's a wait, and book the appointment.
• Practice Management (PM): Software that the clinic front desk staff uses to register the patient once they arrive for their appointment.
• Billing and Revenue Cycle Management (RCM): Software that manages coding, billing and payer contracts for clinics so they don’t have to.
• Teleradiology: Board certified radiologist providing accurate and timely reads of results from X-rays, CT scans, MRIs, and ultrasounds, for our urgent care clients.
• Consulting: Consulting services for urgent care clinics to assist with opening, expanding and enhancing client's businesses