VP, Head of Infrastructure and Engineering

Company Description

The Company

Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

The VP, Head of Infrastructure and Engineering is responsible for the implementation and operations of all technology infrastructure which includes Service Desk, desktop support, network, WAN, server services, file stores, routers, firewalls, Azure and other cloud services, M365, SharePoint, mobile\landline\VOIP telephony, ITSM Platform, etc. This position is operationally responsible for ensuring the security, availability, integrity, and confidentiality for IT infrastructure. The VP, Head of Infrastructure and Engineering is responsible for both build and run and will partner closely with our Strategy and Architecture, Applications, and Cyber Security teams. We are a cloud-oriented organization, and our infrastructure is predominately cloud based.

Job Description

• Reporting to the Chief Information Officer, leads the technology infrastructure strategy, roadmap, and execution for the enterprise.
• Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement. 
• Provides infrastructure services vision, enables innovation, and seeks to leverage IT trends that can create business value consistent with the company’s requirements and expectations. 
• Development and implementation of mature Infrastructure service management processes.
• Conducts product and vendor evaluations ensuring best in class technologies and partners 
• Works closely with and manages strategic vendor partner relationships. Setup and run the Governance with the partners.
• Build strategic relationships for creating value for the organization.
• Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business. 
• Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting. 
• Experience with comprehensive disaster recovery architecture and operations, highly available network architecture and supporting SAAS implementations.
• Closely manage Infrastructure budget.
• Leadership for delivery of 24/7 service operations and KPI compliance. 

Qualifications

• 15 years of work experience with a BS/MS in …