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Virtual Cabinetry Design Specialist - Remote, United States

Full-Time Position

Start Date: Monday, 5/13

Average Total Compensation: $27/hr (includes base +monthly bonus)

 

We supply all equipment

Wayfair’s Cabinetry team is looking for creative, driven, empathetic, entrepreneurial design sales consultants to help launch one of our newest product offerings. This role will be responsible for helping customers create / envision a kitchen they love and recommend products that meet their individual budget, style and space. Since this is a new product offering, customers will have to utilize designer assistance in order to place orders, and you will be a part of the founding team of kitchen designers at Wayfair. This role will work very closely with our customers as well as other supporting teams.

What you’ll do: 

  • Leverage your interior design and sales expertise in the kitchen space to help navigate our customers through their design needs and purchases
  • Guide customers through the custom cabinetry purchasing process: functional 3D renderings, requesting samples from manufacturers, placing orders for the customer, and upselling compatible products
  • Navigate through multiple software applications, 3rd party and proprietary tools to provide customers with recommendations for their budget, style and space as well as manage customer ordering and customers post order questions. 
  • Produce quality, detailed, accurate kitchen and bath & other room designs from customer sketches, planning guides and/or blueprints utilizing 20/20 Design Software
  • Meet or exceed your sales, customer satisfaction targets and other established KPIs
  • Efficiently manage your time and always put the customer experience first to ensure project timelines are met
  • Ask great questions that allow you to provide a complete sales solution for your customers
  • Exemplify a positive and professional attitude on a daily basis with customers and your team members
  • Bring a …

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Job Profile

Regions

North America

Countries

United States

Benefits/Perks

Employee Discounts

Skills

Communication Customer service Interior Design Sales expertise Technology Proficiency

Tasks
  • Collaborate with team members
  • Manage time efficiently
  • Provide exceptional customer service
Experience

5+ years

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9