Virtual Administrator
Clark Freeport, Pampanga, Philippines - Remote
Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?
Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!
Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!
The ideal candidate should be super organized, interested, and able to learn new online technologies quickly, handle multiple projects and administrative duties at once, and deliver high-quality work under minimal supervision.
Duties & Responsibilities:
- Provide customer service as the first point of contact
- Respond to a lot of emails and the occasional phone call
- Manage and organize email inboxes and schedule meetings
- Manage social media accounts such as LinkedIn and Facebook, appropriately directing enquiry, in future may involve writing/publishing posts
- Review daily tasks in our practice admin system, review and assign tasks to appropriate staff to keep projects moving efficiently
- New client onboarding
- NZ Companies Office administration
- Xero use including raising some invoices & credit notes, and chasing clients for unpaid fees.
- Review and edit new web pages, blog posts
- Other assigned tasks to support business success
- Managing contacts, follow ups, etc.
Skills & Qualifications:
- Proven experience managing detailed projects or events
- Experience with current technologies like G Suite (Gmail, Calendar, Google Docs, and Google Spreadsheets), and Microsoft tools (Excel, Word, Outlook, Zoom)
- Ability to quickly learn new technologies for example Slack, Xero, Citrix ShareFile, Right Signature, HubSpot, Calendly, FileInvite, and other such tools.
- Basic proficiency with MS Excel – data entry into systems without breaking complex sheets
- Background in the accounting industry is highly preferred
- Excellent written English skills for email and instant messaging communication
- Excellent time management and organizational skills
- Self-directed and able to work with minimal supervision
Work Flexibility:
Hybrid or WFH setup option, subject to client approval
Work Schedule:
Day shift
Core Perks and Benefits:
HMO on your first day + Free coverage for 2 dependents on your 2nd year
Government-mandated benefits
20 Annual Leave Credits
13th-month pay
Birthday Leave
Bereavement Leave
Onsite/Hybrid employee additional benefits:
Travel Subsidy Allowance
Free staff house accommodation (for those within a certain distance)
Free Shuttle service
Free Lunch
Free Uniform
Perfect attendance bonus
Additional benefits/perks to all employees
Onboarding training
Performance-based salary increase
Discretionary incentives based on client or individual performance
Monthly employee engagement
Birthday Gift
Weekly treats
Christmas Hamper
Anniversary Gift
Opportunity to travel
Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:
- Grad trainees, junior, entry-level, and admin positions: PHP 3,000
- Intermediate positions: PHP 5,000
- Senior and hard-to-fill positions: PHP 8,000
Send them our way, and let's win together!
Check our website to see more:
https://thebackroomop.com/ And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP
And here's the link to our Glassdoor page, where you can see what our team members have to say about us:
https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm
Get the word out!
By submitting your application, you grant us permission to retain all your application data, including Personally Identifiable Information (PII), for recruitment purposes. We will retain this information for as long as there is a legitimate business purpose or a legal requirement to do so.
ApplyJob Profile
Hybrid or WFH setup subject to client approval
Benefits/Perks13th month pay 20 annual leave credits Anniversary gift Bereavement leave Birthday gift Birthday leave Christmas hamper Discretionary incentives Free accommodation Free coverage for 2 dependents Free lunch Free shuttle Free shuttle service Free staff house HMO Monthly employee engagement Monthly treats Opportunity to travel Perfect attendance bonus Performance-based salary increase Travel subsidy Uniform Weekly treats Work flexibility
Tasks- Client onboarding
- Manage emails
- Office administration
- Review web content
- Schedule meetings
- Social media management
- Task assignment
Accounting Calendly Citrix ShareFile Client onboarding Communication Customer service Data Entry Email Management Excel G Suite Hubspot Microsoft Excel Microsoft Outlook Microsoft Word Organizational Project Management RightSignature Slack Social media management Time Management Xero Zoom
Experience0 years
Education Timezones