VIP Remote Travel Consultant Servicing Executive Travelers for A Dedicated Account - United States - Virtual Location
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey.
Do you have the precision, professionalism, and passion for quality we’re looking for? As a VIP Travel Consultant for Amex GBT, you’ll manage travel for some of our most exclusive and rewarding VIP clients, including business executives and famous names in the entertainment industry – We offer great shift premiums for those who work alternative shifts and who have dual GDS experience!
We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler Care leadership started as a Travel Counselor, and you can find us in almost every other department at Amex GBT!
We’re excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application.
What You’ll Do on a Typical Day
- Advise and arrange travel for corporate business customers (both individuals and groups) in the US
- Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
- Use of one of our Global Distribution System's (GDS)
- Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
- Use positive telephone service techniques and act on special customer requests
- Prevent fraudulent callers from trying …
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Regions Countries Benefits/PerksAccess to over 20,000 courses Adoption Assistance Champion Diversity, Equity, and Inclusion Development opportunities Flexible benefits Global tuition assistance Health and welfare insurance Health and welfare insurance plans Inclusion Groups Inclusive and collaborative culture Inclusive culture Leadership courses Parental leave Performance Based Incentive Retirement programs Travel perks Tuition Assistance Wellbeing resources
SkillsAttention to detail Business Travel Client service Communication Corporate Travel Customer service GDS Leadership Professional communication Sabre Teamwork
Tasks- Coach and mentor team members
- Communication
- Support
- Use positive telephone service techniques
1+ years
Education RestrictionsVirtual Location
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9