Vice President, Clinical Operations

Join us on a rewarding journey at Vynca!  Our clinical company uses in-person and virtual visits to care for individuals with serious illness and complex psychosocial needs.  We work alongside primary care and specialty physicians to provide much-needed support for their patients. Our physician-led integrated care team includes providers, social workers, care managers, care coordinators, and chaplains.  We use technology to help our team offer superior care experiences for our patients.  At Vynca, our mission is to provide comprehensive care for more quality days at home.  

We’re not just a team; we're a close-knit community.  We are united in our dedication to caring for each other and those we serve. Together, we forge paths of success, guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity. Be a part of a transformative movement where you'll contribute to making a profound difference every day.

Position Summary: The Vice President, Clinical Operations plays a pivotal role in ensuring the efficient operation of our healthcare practice by ensuring strategic alignment to business goals and building a culture of accountability. The Vice President, Clinical Operations is responsible for the overall quality of healthcare services including but not limited to quality management, customer-oriented strategic planning, process improvement, and clinical outcomes. The Vice President, Clinical Operations is a senior leader at Vynca reporting to the Chief Clinical Operations Officer. 

This role is remote, with established core hours from 8:30 am to 5:00 pm PST.

Key Responsibilities:

• Operational Excellence: Accountable for the oversight and management of our care delivery and clinical quality teams, including practice management, patient engagement, clinical education and care teams. Responsible for innovative care model improvement that supports strategic growth, resolves any existing care delivery challenges, and improves clinical outcomes. Responsible for management and achievement of department KPIs.
• Quality Assurance: Establishes indicators for monitoring and evaluating quality of care, continuous improvement, patient satisfaction. Responsible for maintenance and expansion of accreditation status.
• Implement and manage quality assurance programs to enhance the patient experience and optimize outcomes.
• Data Analysis: Ability to identify data and reporting needs, as well as seamlessly interpret to drive continuous process improvement and measure outcomes.
• Cross-Functional Collaboration: Collaborate in a highly matrixed, dynamic work environment with the ability to lead and influence outside of the clinical operations department.  
• Growth: Interacts and confidently educates external organizations on the Vynca care delivery model and outcomes.
• Culture and Leadership: Exemplify company culture and values to ensure that we can deliver on our mission to provide patients more quality days at home. 

    Qualifications:

• Licensed healthcare professional (MD, NP, RN, LCSW)
• 12+ years of healthcare and leadership experience
• Graduate-level degree in respective field (Master’s or above) 
• Proven track record of KPI achievement in a rapidly growing healthcare delivery organization
• Change management experience with documented success
• Self-directed, entrepreneurial leader with the flexibility and tenacity to thrive in a dynamic setting
• Verifiable experience in healthcare delivery budget oversight and operating expense management

Essential Organizational Duties:

• Adhere to and reinforce company policies and guidelines within the team.
• Promote efficient use of resources and innovative solutions.
• Uphold the highest standards of confidentiality and HIPAA compliance.
• Foster a culture of compassionate communication and professionalism.

What We Offer:

• Leadership role in a vital healthcare sector, shaping the future of care delivery.
• Salary Range: $180,000 - $200,000, commensurate with experience and skills.
• Comprehensive Benefits: Including 401(k) with match, health, dental, & vision insurance, STD/LTD insurance, and paid time off.

Additional Information:

• Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment.
• Job Description Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein.
• COVID-19 and Influenza Vaccination: In accordance with Vynca’s commitment to leadership and industry-leading care, we require all employees to be vaccinated against COVID-19 and influenza. Requests for religious and medical accommodations may be considered but are subject to approval.
• Employment Eligibility: As per federal law, all hires must verify identity and eligibility to work in the United States and complete the necessary employment eligibility verification document upon hire.
• Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.