Veterinary Operations Manager - Associated Veterinary Partners

Job Title: Veterinary Operations Manager

Location: Remote with up to 40% travel

Salary: $80,000 - $105,000

About Us

Associated Veterinary Partners is a multi-site veterinary practice group with 18 locations dedicated to providing exceptional service to our partner practices, their pets, and their families. We are seeking an experienced, forward-thinking, and highly accountable Veterinary Operations Manager to oversee the efficient and effective operations of our existing practices and support the integration of our newly acquired partners.

Position Overview

The Veterinary Operations Manager will be responsible for overseeing and optimizing the performance of multiple veterinary hospitals. This role requires a strategic leader with a deep understanding of veterinary practice operations, strong managerial skills, and the ability to drive growth and operational excellence across multiple sites. The ideal candidate will be pivotal in integrating newly acquired veterinary hospitals into our network. This role is ideal for an individual with a strong track record in creating and executing new workflows and implementing technology solutions. A high level of accountability and the ability to address significant challenges with minimal oversight is required. This position requires a strategic mindset and a hands-on approach to drive operational excellence across multiple sites.

Key Responsibilities

Operational Leadership

• Implement and maintain standardized procedures and best practices across all sites.

• Monitor and improve operational metrics including patient care, client satisfaction, and financial performance.

• Provide hands-on support and guidance to hospital management teams during and after the transition phase, ensuring smooth integration and operational continuity.

• Assist in the resolution of operational challenges swiftly and effectively, with minimal supervision.

Vendor and Account Management

• Spearhead account changeover processes to provide a seamless transition experience for partner practices.

Workflow Creation & Implementation

• Devise and implement new workflows tailored to the needs of existing and newly acquired hospitals, ensuring alignment with company standards and operational efficiency.

• Roll out best practices and standardized procedures to streamline operations and integrate new locations seamlessly.

Technology Integration

• Lead the integration of new technology and practice management systems across acquired hospitals.

• Oversee the selection, deployment, and training of new software and tools to enhance operational effectiveness and data management.

Strategic Planning & Execution

• Assist in the execution of strategic plans to enhance operational efficiency, profitability, and growth within the region.

• Assist in the execution of strategic plans for the integration of new hospitals, focusing on workflow optimization, technology adoption, and overall operational improvement.

• Collaborate with senior leadership to align practice …