Vendor Relationship Coordinator

Company

Lumicera

About Us

Lumicera - Lumicera Health Services Powered by Navitus - Innovative Specialty Pharmacy Solutions- Lumicera Health Services is defining the “new norm” in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. Here at Lumicera, our team members work in an environment that celebrates creativity and fosters diversity.

Pay Range

USD $20.44 - USD $24.33 /Hr.

Work Schedule Description (e.g. M-F 8am to 5pm)

M-F 8am-5pm, CST

Remote Work Notification

ATTENTION: We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.

Overview

Due to growth, we are adding Vendor Relationship Coordinator to our team!

 

The Vendor Relationship Coordinator’s primary role is to support the day-to-day operations of the BPO Vendor Manager on behalf of Lumicera, ensuring quality delivery of a variety of administrative and office related tasks. The Vendor Relationship Coordinator plays a vital role in the success of BPO daily operations, working closely with the Vendor Manager and Operations Leadership staff to provide general support in helping the Call Center and Prior Authorization achieve their desired results.

 

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team? • Participate in and schedule daily, weekly, or monthly meetings and business reviews in support of vendor partnership.• Be primary point of contact for any daily tasks, vendor operational requests. This includes triaging escalations. • Organize communication and meetings by taking meeting minutes, responding to chats and emails, and triaging escalations.• Creation and maintenance of resources such as vendor playbooks, performance data on internal operations trackers, and support documents on shared platforms.• Manage permissions of shared resources, such as Sharefile and Lumicera Sharepoint.• Work with WFM to coordinate eLearnings, team meetings, and overtime needs of each department with vendor.• Partner with vendor manager, WFM, and training teams to identify need for classes, onboard associates, and communicate timelines for training.• Other duties as assigned

Qualifications

What our team expects from you? • High school diploma or GED required. Post-high school education preferred. • CPhT preferred.• Pharmacy support experience or healthcare environment experience preferred.• Advanced skills in MS Word. Intermediate MS Excel and PowerPoint skills.• Participate in, adhere to, and support compliance program objectives • The ability to consistently interact cooperatively and respectfully with other employees

 

What can you expect from Navitus? • Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account

 

#LI-Remote

We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.

Location : Address

Remote

Location : Country

US Apply