Vendor Management, Reporting - Senior Associate

The Sr. Associate is responsible to design, develop, and maintain the reporting program for the Vendor Management Organization (VMO). This individual will facilitate collaborations with the VMO Leadership team and Business Partners to identify various Third Party Risk Management (TPRM) reporting requirements, and then lead the necessary activities required to deliver the target-state reporting.

Responsible for collecting, analyzing, and presenting data from various sources to create comprehensive reports for internal and external stakeholders, often with a focus on identifying trends, insights, and key performance indicators (KPIs) to inform decision-making. Much of the reporting is focused on the aggregated Program Health of the VMO/ TPRM environment. Subsequent reporting includes preventative & detective controls-reporting that aid in monitoring compliance with TPRM requirements, risk mitigation, and the identification & remediation of process deficiencies. Some Key tasks include data extraction, manipulation, visualization, and report generation, ensuring accuracy and timely delivery of information while adhering to relevant regulations and reporting standards.

• Extracting data from various sources like databases, CRM systems, spreadsheets, and applications.

• Ensuring data quality by identifying and correcting inconsistencies or errors. 

• Performing statistical analysis, trend analysis, and identifying patterns within data sets.

• Creating customized reports with clear visualizations (charts, graphs) using reporting tools like Tableau, Power BI, or Excel

• Delivering reports to relevant stakeholders in a timely manner through appropriate channels.

• Ensuring reports adhere to industry regulations and standards.

• Explaining complex data insights to non-technical users and addressing questions about reports.

• Identifying opportunities to optimize data collection, analysis, and reporting processes.

Also responsible for various VMO Support functions including but not limited to the following:

• Effectively collaborate with various stakeholders while influencing strategic goals.

• Ensures transparency of business results, finance and processes.

• Typically organizes a reporting system and tracks goals accomplishment, collect and process data and provides managers with all necessary company management data and information.

• Ensure awareness in the Business Line of risk frameworks, policies and standards.

• Communication & Training: Maintain two way communications with SLoD. Facilitate training for Business Lines to provide awareness of risk frameworks, policies, programs, processes, etc.

• Adherence to Risk Frameworks, Policies, and Standards: Partner with SLoD to provide input/review of frameworks, policies and standards. Facilitate Business Line awareness of and adherence to risk frameworks, policies, and standards. Report and escalate exceptions and facilitate Business Line corrective actions.

• Continuous Monitoring: Continuously monitors all sources of risk existing within the Business Line and externally. Engage in research, peer networking, and experience to anticipate critical risk issues impacting the Business Line. Understand where credit, market/liquidity, operational, strategic, reputational, compliance, and model risks exist in the Business Line and continually assess and improve controls to mitigate those risks. Monitor Key Risk Indicators and report on negative/adverse trends in Business Line. Monitor risk profile to maintain tolerance within Risk Appetite. Core responsibilities include:

• Update all VMO process and procedures according to current practices and recertify on an annual basis

• Develop new and maintain existing VMO Job Aids

• Send Department communications through Department Mailbox 2

• Coordinate agenda and prepare VMO departmental meeting deck

• Assisting during RCSA and Audit exams by providing an overview of the VMO department function

• Provide training and guidance regarding VMO-related processes to new hires and existing VMO staff as needed

• Access Provision for New Hires and access control for department owned applications

• Maintain inventory of SAN Learn Training and track employee completion rates

• Develop and Publish VMO BCO Issue Management Report

• Send Assessment Delivery report to BCO weekly

• Service Expiration review and coordination of email notifications

• Compile and or save current TPRM dependent reporting as it relates to Negative News and OFAC results, Out of Governance, Business Continuity, and ARB etc.

• VMO SharePoint Administration

• Update VMO SharePoint/ Keep repository up to date, including but not limited to: News and Alerts, Training material, Forms/Procedures

Skills & Qualifications:

• Ability to interpret complex data sets and draw meaningful conclusions.

• Expertise in software like SQL, Excel, Tableau, Power BI.

• Creating clear and impactful charts and graphs to communicate insights.

• Ensuring accuracy in data collection, analysis, and reporting.

• Effectively presenting findings and explaining complex data to diverse audiences including senior level Management.

• Understanding of database structures and data manipulation techniques.

• Knowledge of key business metrics and how to interpret them in the context of the organization.

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range

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