UX Designer (mid level)

Overview

Now is the time to join us! 

We’re Personify Health. We’re the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.

Responsibilities

Who are you?

We are seeking a UX Designer to join our dynamic team. As a member of the larger Product team, you will help shape our global health and wellbeing product by applying hands-on UX design and product thinking skills. Our personalized health platform provides best-in-class health plan administration, holistic wellbeing, and benefits administration solutions for more than 20 million users across 20+ languages and 190 countries. From the web to wearables, from iOS to Android and other connected devices, Personify Health provides simplified, personalized, and connected solutions to empower people to live their healthiest lives.

As a designer, you will enjoy a wide mix of work ranging from consumer-style health app design to complex back-end administrative interfaces. You will create not only end-state UI but also strategic artifacts including user flows, journey maps, service blueprints, wireframes, and prototypes. You will join an innovative product experience team that includes product managers; UX designers, researchers, writers; and other specialists in a highly collaborative agile environment.

This role may be remote or can be based in Providence, RI. Please submit a portfolio of recent work along with your application.

In this role you will wear many hats, but your knowledge will be essential in the following:  

We nerd out on health and behavior change principles. We collaborate weekly on work in flight, listen to playlists while we design together, brainstorm innovative futures in “blue sky” sessions, and constantly share resources and talk about industry trends. We have the flexibility to lead our own research studies or lean on our devoted researchers’ expertise. We encourage all team members to contribute to our vision from whichever corner they inhabit. We value continuous learning, sharing what you know, and supporting others at every level.

• Articulate needs and craft persuasive, strategic artifacts (wireframes, user flows, journey maps, service blueprints, etc.) to communicate journeys, highlight areas of improvement, build buy-in, and focus teams.
• Use fundamental principles of visual design (hierarchy, progressive disclosure, typography, grid, color systems, proximity), HCI best practices, and established usability principles and guidelines to create industry leading UI.
• Work closely with and adopt the team's design system, ensuring consistent design patterns and experiences across the product platforms.
• Communicate designs for successful development annotations, redlining, and interactive prototypes to demonstrate detailed product interactions.
• Identify the right method and tools, create UX action plans, and structure and conduct effective discussions and evaluations of user needs that gets beyond the surface opinions (what users say) to reveal user goals (what users want).
• Explain and present your work, with thorough context, in a well-structured way which promotes the design thinking process and grows the UX maturity of teams.
• Facilitate discussions and workshops with cross-functional stakeholders around the key problems to be solved to ensure aligned delivery against project objectives, to explain process and/or reasoning, and to identify assumptions, hypotheses, and key questions for larger discovery efforts.
• Manage requirements, plan, and schedule work to prioritize and maximize the efficiency of delivery using agile best practices.
• Act as a trustworthy partner, delivering work on time across multiple projects, workstreams, stakeholders, and phases in the design process.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications

What you bring to the Personify Health team:

In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

• 3+ years of experience in Product Design and/or product-oriented UX roles on cross-functional teams  
• BA/BS or MA/MS in design, HCI, or related field (or equivalent experience)  
• Previous domain experience in Healthcare, Public Health, Wellbeing, and/or Fitness preferred
• Ability to evaluate current skillset, industry trends, and best practices to define future areas of learning and growth

You also take pride in offering the following Core Skills, Competencies, and Characteristics:

• Fluency in user-centered design methodology, design thinking and workshop facilitation – and you’re always looking to improve and grow
• Experienced using Figma, Jira, and other similar operational tools and systems  
• Generalist UX chops with expertise in visual and interaction design
• Excellent written and spoken communicator able to present design decisions in a clear and compelling way 
• A highly organized, natural collaborator who loves bringing others along in the design thinking process, and effectively manages timelines across projects in different stages of development 
• A deep appreciation and talent for simple solutions to complex problems 
• Adept and nimble at learning new domains, technologies, and processes
• The ability to thrive in a fast-paced, collaborative, agile environment, while also leading process improvement efforts  

Bonus Qualities

• Experience designing for consumer-facing mobile apps
• Experience designing with animation, motion graphics or similar
• Experience designing for admin tools and/or other technical interfaces
• Experience with accessibility standards and guidelines
• Experience with game design and/or loyalty program

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.

In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $95,00 to $105,000. Note that compensation may vary based on location, skills, and experience. This position is eligible for 10% target bonus/variable compensation as well as health, dental, vision, mental health and other benefits.

We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.

#WeAreHiring #PersonifyHealth

Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to talent@personifyhealth.com. All of our legitimate openings can be found on the Personify Health Career Site.

Application Deadline: Open until position is filled.