UX Designer and Researcher

Job Description

The Mid to Senior level UX Designer and Researcher is responsible for informing product decisions through deep user insight and strategic research initiatives. With these insights, you will deliver seamless and accessible experiences for caregivers and K-12 students who are switching to online schools. As a strategic thinker, you’ll help lead high-impact projects that help caregivers understand virtual learning, choose and enroll in the right school, and transition to a new educational journey. Not only will you help shape our customer experience, but you will also ensure that it's accessible to an inclusive, wide-ranging audience and integrates with a larger brand and product portfolio.

You’re a strong problem solver and a trailblazer and should feel comfortable designing with constraints and working with ambiguity. You’re both analytical and empathetic and are equally comfortable with research methods and creating designs that reflect those learnings. Along with peers in research, product, engineering, SEO, and CRO, you’ll contribute to a highly collaborative, low-ego, and fast-paced team culture.

ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.

• You have experience working with UX and UI designers, including providing constructive feedback, managing workload, and fostering growth.
• You approach your craft from the perspective of participatory and human-centric design, while appreciating real-world context and constraints.
• Your design expertise encompasses a strong flair for visual design, interaction design, design systems, prototyping, and information architecture.
• You are a strong storyteller when leading design reviews, able to advocate for your design decisions and how they contribute to a broader product strategy.
• You’ll support iterative testing of design solutions to ensure alignment with user needs
• Designing accessible and inclusive experiences is secondhand nature for you, beyond just WCAG compliancy.
• You’ll collaborate with UX researchers, product designers, product managers, and data analysts to define research objectives, plan studies, and execute research initiatives
• You’ll conduct foundational and evaluative research using qualitative methodologies such as usability testing, user interviews, surveys, card sorts, and more
• You know how to gather relevant qualitative insights to paint a richer story alongside quantitative data.
• You’ll communicate research findings through written reports, artifacts, and presentations tailored to researchers, stakeholders, designers, and other audiences
• You are comfortable balancing priorities and juggling ambiguous problem spaces along with more well-defined design challenges.
• You have a growth mindset and are always looking for ways to iterate and improve.
• You are resourceful, have a bias toward action, and love moving fast.
• You're passionate about education and how it shapes people’s lives.
• This position has no formal supervisory responsibilities.

MINIMUM REQUIRED QUALIFICATIONS:

• You have at least 3+ years of relevant experience shipping products with an in-house product team.
• You have proficiency in design software such as Figma to collaborate with UX designers and developers
• You can’t live without auto layout.
• You have familiarity with analytical software, including Heap, Tableau, Qualtrics to inform design decisions
• Ability to clear required background check

Certificates and Licenses: None required.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position is virtual and open to residents of the 50 states, D.C.
• This is a home-based position with the ability to travel to our corporate office (10% of the time)

Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level.  Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections.  Offers will typically be in the bottom half of the range.

We anticipate the salary range to be $ 68,572.50 to $148,738.80.  Eligible employees may receive a bonus.  This salary is not guaranteed, as an individual’s compensation can vary based on several factors.  These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. 

Job Type

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works.  It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.