Utilization Review Index Intake Coordinator - REMOTE - M-F 10am-7pm PST

Our UR Index Intake Coordinators help to prepare electronic medical case files for Healthcare Professionals (HCP) to complete. The indexing portion is comprised of scanning, indexing, categorizing, and uploading medical records and files to the corresponding Utilization Review or Medical Case Management case. The intake portion of the role performs end to end processing of Utilization Review referrals, which is the process between indexing to the assignment of the HCP.  They will also assist other administrative staff with overflow work, including word processing, data entry and internet research tasks. 

Work Specifics: Non-Exempt, eight (8) hour workday, Monday-Friday. Remote position 10 am - 7 pm PST Schedule.

Some of what you will do includes:

• Scanning, Uploading, and labeling of case documents into the appropriate case files
• Separating and sorting of hard copy/soft copy medical files and documents
• Processing referrals with dedicated deadlines and sending reviews to our HCPs
• Collecting medical files and documents to be scanned, indexed, and uploaded to web-based Utilization Review case management application
• Heavy data entry
• Answering all incoming calls and assist callers (clients, providers, etc.)
• Responding to routine inquiries or complaints from customers and the public; r

Pay & Perks:

• $16-17/hr based on experience and location
• Medical, Dental, Vision Insurance, 401K
• PTO
• Paid Holidays
• We provide equipment for this role
• Monthly internet stipend

EK Health provides a collaborative and respectful culture. Join us today!

Requirements:

• High School Graduate or G.E.D. equivalent
• High comfort level with computer programs/ functions, including MS Word, MS Excel, Email, and Internet
• Typing 50 wpm+
• Strong Written and Oral Communication Skills
• Strong Organization Skills

Physical Requirements:

Candidate must be able to sit the majority of an 8-hour day except for lunch and break times. Candidate must be able to keyboard the majority of an 8-hour day except for lunch and break times. Candidate must have manual dexterity. Candidate must be able to speak on the telephone intermittently throughout the day. Candidate must be able to read and write English fluently. Candidate must be able to provide and confirm safe home office environment. Home office must be HIPAA compliant.

*Requires DSL, fiber, or cable internet connection from home 100 mbps preferred or better. *