Utilization Management Clinical Processor - Dental

Join us for an exciting career with the leading provider of supplemental benefits!

Our Promise
Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

The Utilization Management Clinical Processor will be responsible for timely and accurate review of medical necessity determinations for urgent and contractually required requests on a 24/7, 365-day basis ensuring federal, state, NCQA or contractual requirements are met. You will perform first level review of medical necessity cases based on a member’s eligibility and covered services outlined for each client contract. Under the direction of the supervisor, you are responsible for completing medical necessity reviews. Using clinical knowledge and experience, the Utilization Management Clinical Processor reviews the provider request for treatment, working closely with members and provider to collect all information necessary to perform a thorough medical necessity review.

The Utilization Management Clinical Processor will use his/her professional judgment to evaluate the request and ensure that services are appropriately approved. You will apply clinical criteria that is laid out per our national criteria set forth by our Clinical Dental Consultants. In addition, our chosen candidate will maintain current knowledge and understanding of and regularly apply the laws, regulations, and policies that pertain to the organizational business units and uses clinical judgment in their application.

Essential Job Functions:

• Conducts reviews of prior authorizations by providers -- determining cases of recommended treatment in accordance with Avesis UM procedural guidelines or refers the case to Clinical Director or consultant for professional review of clinical denials.
• Understands and upholds Avesis’ policies and obligations relative to the Utilization Management reviews required by each client contract.
• Documents approval decisions for treatment in accordance with prescribed UM department procedural guidance, and forwards applicable files to the client health plan as required by each contract.
• Maintains a daily level of productivity in accordance with departmental requirements for production and quality standards.
• Maintains effective intradepartmental communications through sharing of plans, general company news and other information through informal interactions; and actively participates in routine departmental meetings.
• Other Duties as assigned.

Requirements:

• High School Diploma or Equivalent required.
• Minimum of 2 of years’ experience in dental benefit administration or related role.
• Dental Assistant certificate or 2 years of chair side assisting required.
• 1-2 years of experience reviewing dental x-rays, models, photos, and patient charts required.  (X-Ray certification is highly desired).
• 1-3 years of experience managing multiple projects simultaneously while delivering results according to timelines required.
• 1-3 years of experience working with highly confidential information including PII, HIPAA Ability to maintain confidentiality required.
• 1-2 years of experience with utilizing windows-based computer programs, along with strong skills in navigating and utilizing MS Office suite applications such as Excel, Word, and PowerPoint required.
• 1-3 years of experience working in a fast-paced, rapidly changing environment required.

FLSA Status: Hourly/Non-Exempt

Salary Range: $18.33 - $28.67 per hour.

How To Stay Safe:

Avesis is aware of fraudulent activity by individuals falsely representing themselves as Avesis recruiters. In some instances, these individuals may even contact applicants with a job offer letter, ask applicants to make purchases (i.e., a laptop or gift cards) from a designated vendor, have applicants fill out W-2 forms, or ask that applicants ship or send packages of goods to the company.

Avesis would never make such requests to applicants at any time throughout our job application process. We also would never ask applicants for personal information, such as passport numbers, bank account numbers, or social security numbers, during our process. Our recruitment process takes place by phone and via trusted business communication platform (i.e., Zoom, Webex, Microsoft Teams, etc.). Any emails from Avesis recruiters will come from a verified email address ending in @Avesis.com.

We urge all applicants to exercise caution. If something feels off about your interactions, we encourage you to suspend or cease communications. If you are unsure of the legitimacy of a communication you have received, please reach out to ITsupport@Avesis.com.

To learn more about protecting yourself from fraudulent activity, please refer to this article link (https://consumer.ftc.gov/articles/how-avoid-scam). If you believe you were a victim of fraudulent activity, please contact your local authorities or file a complaint (Link: https://reportfraud.ftc.gov/#/) with the Federal Trade Commission. Avesis is not responsible for any claims, losses, damages, or expenses resulting from unaffiliated individuals of the company or their fraudulent activity.

We Offer

• Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.
• Competitive compensation package.
• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
• Life and disability insurance.
• A great 401(k) with company match.
• Tuition assistance, paid parental leave and backup family care.
• Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
• Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
• Employee Resource Groups that advocate for inclusion and diversity in all that we do.
• Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.

Equal Employment Opportunity

At Avēsis, We See You.  We celebrate differences and are building a culture of inclusivity and diversity. We are proud to be an Equal Employment Opportunity employer that considers all qualified applicants and does not discriminate against any person based on ancestry, age, citizenship, color, creed, disability, familial status, gender, gender expression, gender identity, marital status, military or veteran status, national origin, race, religion, sexual orientation, or any other characteristic.  At Avēsis, we believe that, to operate at the peak of excellence, our workforce needs to represent a rich mixture of diverse people, all focused on providing a world-class experience for our clients.  We focus on recruiting, training and retaining those individuals that share similar goals.  Come Dare to be Different at Avēsis, where We See You!

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