User Experience Researcher

Job Description

Over 20 years ago, Stride was founded to provide personalized learning powered by technology. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead. Today, Stride has taken the next step toward virtual lifelong learning with products like Tallo. Tallo propels young talent to explore and match with high-quality jobs and complete the training they need to succeed. We focus on talent with skill or credential gaps because they offer the greatest opportunity to employers, states, and our society. Our country doesn't lack opportunity, and it doesn't lack talent.  It lacks a way to connect the two.  Come join us in building a bridge between talent and the opportunities awaiting them.

We are seeking an experienced and passionate User Experience Researcher to join our team focused on building a digital platform for early talent seeking guidance and pathways to new careers and opportunities. As a Product Researcher, you will be responsible for planning and executing end-to-end research initiatives in support of products at Stride, specifically Tallo.

As a key member of the Tallo product organization, you will collaborate closely with marketing, product, design, engineering, and data partners. This role demands a strategic mindset, keen understanding of user experience research throughout the product design lifecycle,  collaboration with cross-functional teams, a deep-rooted understanding of human-centered design and design thinking, and a comprehensive knowledge of the career navigation and edTech landscapes. Success in this role will require balancing collaborative team dynamics with autonomy and initiative of individual ownership. You must be able to manage multiple projects simultaneously. Above all, you should be a creative problem-solver and enthusiastic team player.

ESSENTIAL FUNCTIONS:   Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.

• Independently lead research efforts, in collaboration with stakeholders, to support product development across the product development lifecycle.
• Collaborate with cross-functional teams of UX designers, product owners, product managers, developers, and researchers to clarify and define research objectives
• Employ a variety of research methodologies and tools to understand user attitudes, behaviors, and experience.
• Present and communicate research insights to key decision-makers and stakeholders.
• Equip designers, product managers, and other stakeholders with insights about users’ experiences to inform the product strategy and development decisions.
• Work closely with product teams to ensure features and functionality meets users’ needs and addresses user feedback, and develop and maintain a product roadmap that aligns …