US Localization Account Manager

Acolad is an international leader in language and content solutions, services, and technologies. Represented by the brands Acolad and TextMaster, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external linguists.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.

Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brand.

Acolad Inc. is seeking a US Based Localization Account Manager to manage relationships with a portfolio of client accounts. Ensuring maximum use of the services and delivery in the contract. Manage the client's existing business needs, as well as seek out any additional needs within the company.

Main Responsibilities

• To identify business development opportunities within an existing client base and to maximize sales revenue by implementing effective strategies to maintain and grow existing business.
• Grow revenue from existing clients – look for new spenders within existing clients.
• Expand business through identification, planning and winning of new contact relationships to grow the client.
• Manage an on-going pipeline of revenue and activity.
• Assist with any RFP/Tender/Proposal.
• Be knowledgeable about revenue and profitability and report accordingly.
• Build and maintain relationships with clients to understand their needs, culture and decision-making process.
• Prepare for and attend QBR or other major client meeting.
• Develop, agree, and maintain an account plan for each client to achieve sales strategy and targets including marketing campaigns and activity.
• Manage the sales pipeline to ensure you achieve annual sales targets.
• Proactively develop sales skills and market/business knowledge, apply best practice techniques and tools to maximize your performance.
• Achieve budgets, targets, activity levels, as agreed with Head of Sales.
• Responsible for developing effective relationships with internal departments to meet client needs.
• Complete and provide appropriate, timely management reports as required.
• Create and maintain all required CRM records.
• Develop extensive knowledge of client procurement process, including who the decision-makers are, and develop effective interventions to provide solutions to issues that clients are facing in their localization process.
• Understand external business environment, including key competitors, developments in technology, economic/political/social drivers.

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