Underwriting Technician, National Accounts Casualty

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. 

CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals.

For a detailed look at CNA’s benefits, check out our Candidate Guide.

CNA’s National Accounts Casualty, Large Casualty team provides primary casualty insurance products such as General Liability, Commercial Auto, and Workers’ Compensation to large businesses. Our National Accounts team underwrites a diverse mix of business and industry classes including Manufacturing, Professional Services, Construction, Financial Institutions, Healthcare, Real-estate, Distributors, Technology, Wholesale, and Retail. Typical account sizes start at $500,000 and up in premium on a multi-line basis and works with national brokers.

Under general supervision is responsible for the timely and accurate processing of new and renewal insurance applications. Partnering with Underwriters on all aspects of the Underwriting function including providing the necessary information to allow for UW to make prudent underwriting decisions. Provides high-level support to underwriters.

JOB DESCRIPTION:

Essential Duties & Responsibilities

• Performs a combination of duties in accordance with departmental guidelines:
• Within designated authority and following established procedures, performs routine selection, evaluation, and pricing of the least complex risks.
• Assists underwriters by communicating with agencies on routine matters.
• Requests underwriting and/or state mandated requirements, based on guidelines.
• Performs data entry of insurance application, including verification of information provided and compliance to state requirements.
• Issues and assembles policies upon receipt of underwriter approval.
• Upon request from underwriters, processes cancellations, declinations and reissues of policies.
• Upon request from underwriters, may review underwriting requirements and may recommend acceptance or denial utilizing preset procedures.
• May provide assistance and/or training to other Underwriting Technicians.
• May assist in special project work.
• May update the underwriting system.

Reporting Relationship
Supervisor or Manager

Skills, Knowledge and Abilities

• Knowledge of policy processing procedures and documentation.
• Knowledge of applicable insurance products.
• Good interpersonal and communication skills.
• Demonstrated ability to work at high levels of productivity and quality.
• Ability to work independently on multiple tasks.
• Knowledge of Microsoft Office Suite as well as other business-related software.

Education and Experience

• High school diploma, GED or equivalent experience. Some college preferred.
• Typically a minimum three years of related work experience in an office environment.

This position has the potential to be filled at a Sr. Underwriting Technician level based on experience.

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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.

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