Underwriting Support Associate - Remote - United States

This position plays a vital role in the Group Underwriting organizations ability to effectively deliver a competitive quote and meet our customer’s needs.  The Underwriting Support Associate II is the first point of contact for incoming quote requests and is responsible for all activities related to the review and preparation of a request for proposal (RFP).     

You will

• Assist the team achieve success through innovation and optimization which will drive better outcomes for the customer and our business.
• Effectively communicate with Brokers and Sales partners to validate RFP information, including plan holder and census data.

• Maintain service levels and meet/exceed production and quality metrics.
• Develop productive working relationships with key business partners.
• Analyze data and use sound judgement in decision making and problem solving.
• Participate and support all functions within the Underwriting Operations team.

You have

• Demonstrates creative thinking and making decisions based on available information.
• Ability to develop and manage relationships with internal and external contacts.
• Advocates for change on the team, within the department, and within Guardian.
• Has excellent customer facing skills and demonstrated proactive approach to problem-solving.
• Displays agility in handling multiple tasks, responding rapidly to changing priorities, and working within tight deadlines.
• Ability to navigate through various systems and documents to find pertinent information.
• Displays strong Microsoft excel skills.
• High School Diploma required / some college, AA or AS degree preferred.
• Intermediate to advanced excel skills required.
• Experience in a fast-paced, operations environment preferred.

Reporting Relationships

As an Underwriting Support Associate II, you will report to the RFP Registration Manager, who reports to the RFP Registration Leader of Underwriting Operations.

Location

Remote role - work from home flexibility

Travel

Limited travel required.

Salary Range

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

• Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

• Dental plan

• Vision plan

• Health care accounts – flexible spending, health reimbursement, and health savings accounts

• Critical illness insurance

Life and Disability Insurance

• Company-paid Life and Disability insurance plus voluntary supplemental coverage

• Accident insurance

Retirement and Financial

• 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

• Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

• Flexible work arrangements (part in-person/part remote)

• Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

• Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

• Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

• Emotional well-being, mental health, and work/life resources powered by Spring Health

• Wellness programs, including fitness program and equipment reimbursement

• Child, adult, and elder back-up care support through Bright Horizons

• Adoption assistance

• College planning

• Tuition reimbursement

• Student loan assistance

• Commuter benefits in select metropolitan areas

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.