Underwriting Assistant

Tokio Marine HCC – Surety Group, a member of the Tokio Marine Group of Companies, has an impactful opportunity for an Underwriting Assistant at our Tacoma, WA branch office.   
 

Are you a multi-tasker able to handle multiple processes at the same time? 

Are you a good detective for finding inconsistencies and missing information?
Do your communication skills and professionalism make a positive impact with others?

We are looking for a motivated individual to support our team of bond underwriters by servicing thousands of different surety bonds.

Key Responsibilities
The primary responsibility of the Underwriting Assistant is to assist our Surety Bond Underwriters with day-to-day tasks. Responsibilities include review of company information profiles for completeness and accuracy, researching company histories, and maintaining agent records.  Additionally, assist with developing future opportunities through collaborative, service-minded business relationships. Required to work on-site in the Tacoma, WA office.

Performance Objectives and Timeline

• During the first 30 days: Learn the basics of our company and surety bonds – what we do, our systems and processes. Develop trusting relationships with co-workers and clients, as well as with staff at various TMHCC Surety offices. 
• During the first 3 months: Assist with online quotes.  Set up electronic files and gather reports from various sources.  Accurately enter critical and technical information into systems.  Prepare internal documents.
• During the first 6 months and beyond: Proactively and adeptly work with various documents, systems, records, information. Communicate with internal and external parties with emails, memos, calls. Effectively prioritize assignments to support multiple team members.

• During the first year and beyond: Anticipate underwriting needs.  Initiate proactive ways to support executives and underwriters so they can grow the business. Easily navigate between systems to maintain client accounts and process team’s requests. 
   

Experience & Education Qualifications

• Two or more years of relevant and progressive experience
• Systems: Facility with using programs, systems, and gathering information from multiple sources
   

Success characteristics:

• Basic understanding of financial information and analytical skills
• Keen eye for accuracy, details, finding errors / missing information
• Customer service mindset – responsive with external customers and internal colleagues
• Excellent organizational skills
• Excellent written and verbal interpersonal skills
• Curiosity to learn, and initiative to do more
   

Educational requirements

• High school diploma or equivalent
• College degree is a plus
   

Travel:

• Must be willing to travel to our Los Angeles home office for on-site training during the first three months of employment.
   

What We Offer

• Competitive salary and employee benefit package (including Medical, Dental, Vision, Life and Disability)
• Strong learning culture
• Growth perspectives
• 6% 401K match
• 20 days of Paid Time Off (includes paid sick time)
• 13 paid Company Holidays (11 fixed plus 2 floating)
• Paid parental leave
• An opportunity to love what you do

For candidates working in person Tacoma, the reasonable pay range for this specific position is $23.08 to $31.74 per hour.  The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, gender identity, gender expression, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws. The salary range is the range THMCC, in good faith, believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future, and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the pay range, the actual compensation will vary depending on the above factors as well as market and business considerations.
 

Tokio Marine HCC is a leading specialty insurance company with offices in the United States, the United Kingdom, Europe, and other locations. We offer competitive compensation, great benefits, a hybrid schedule, and the strength, stability, growth, and profitability that comes from being a member of the Tokio Marine Group of Companies.

The Tokio Marine HCC Group of companies is an equal opportunity employer.  Please visit www.tmhcc.com for more information about our companies.