Trust Account Manager - Institutional (Middle Office)
US TX HOU Virtual
Job Description
Virtus from FIS is a leading provider of alternative investment services and technology solutions, specializing in delivering comprehensive front-, middle- and back-office services to asset managers, banks, and other institutional investors. Virtus helps its clients manage their alternative investment portfolios, including CLO/CDOs, private equity, hedge funds, and other alternative assets.
About the Team
The CLO/CDO Middle Office Team maintains the books and records for collateral managers that have outsourced middle office operations. We reconcile and maintain data on their behalf, as well as review monthly and quarterly reports.
What You Will Be Doing
As the primary point of contact, the Trust Account Manager leads our Middle Office Client Services teams in managing structured finance accounts for our clients.
- Oversee daily transaction & reporting activity of assigned outsourcing relationships
- Solve complex problems through research and/or communications with clients, external resources, and internal teams
- Support personnel at client institutions in day-to-day routines and financial processing
- Guarantee quality service levels, perform daily servicing activities, ensuring timeliness and accuracy
- Assist in developing procedures that ensure processing functions are completed accurately and timely with minimal risk exposure
- May select, develop, and evaluate personnel to ensure the efficient operations
- May regularly interact with senior management or executive levels within the enterprise
- May establish operational objectives, work plans, and assignment delegation
What You Bring
- Bachelor’s degree in business administration or finance, or equivalent combination of education, training, and work experience
- Typically, at least 4 years of financial services industry experience in managing institutional assets, and one or more years of leadership responsibility
- Knowledge/experience with structured finance, preferably CLO/CDOs, syndicated loans, or corporate trust securities, as well as trust system experience
- Understanding and direct work experience with cash reconciliations, waterfall calculations, compliance testing, financial transaction processing, data analysis, and reporting
- Client servicing experience and excellent interpersonal skills to build high levels of customer satisfaction
- Solid organizational, leadership, decision-making, and problem-solving skills
- Ability to analyze situations or data, along with in-depth knowledge of organizational objectives
- Ability to establish and maintain effective working relationships with all levels of management, colleagues, and clients (internal & external)
What We Offer You
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
- A voice in the future of fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
- Competitive salary and benefits
#LI-BS1 #VIRTUS #Virtus
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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ApplyJob Profile
Countries Benefits/PerksAlways-on learning and development A voice in the future of fintech Collaborative work environment Competitive compensation Competitive salary Competitive salary and benefits Exciting career opportunity Opportunities to give back Voice in the future of fintech
SkillsCash reconciliations CDOs CLO CLO/CDOs Compliance Testing Corporate trust securities Data analysis Finance Financial Services Financial Services Industry Fintech Interpersonal Leadership Management Organizational Problem-solving Reporting Research Structured finance Syndicated loans Technology Technology solutions Testing Training Trust system experience Waterfall calculations
Tasks- Data Analysis
- Develop procedures for accurate processing
- Establish operational objectives
- Guarantee quality service levels
- Interact with senior management levels
- Leadership
- Manage structured finance accounts
- Oversee daily transaction & reporting activity
- Select, develop, and evaluate personnel
- Solve complex problems
- Support client personnel in financial processing
- Testing
4 years
EducationBachelor's degree in business administration Business Business Administration Communications Education Finance